Order to Cash Analyst

4 days ago

Pasay, National Capital Region, Philippines Conduent Full time ₱1,200,000 - ₱2,400,000 per year

Job Description:

  • Ensures management of the end-to-end Order to Cash process.
  • Breaks down sub-processes from a transaction management perspective.
  • Manages individual elements of the sub-process from a service delivery perspective.
  • Assists first-level people managers in goal setting, periodic process reviews, and performance reviews of team members.
  • Send updates and gain approvals from stakeholders on process documents.
  • Owns the creation and publication of SLAs and KPIs for the sub-process and improvements.
  • Understands, applies, and interprets team policies.
  • Focuses on quality and continuous process improvement ideas.
  • Provides new team member training and refresher training.
  • Maintains first level ownership and updating of error data bank and provides inputs for corrective action.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in Accountancy
  • Experience in working with a US or multinational company
  • Experience in working in a BPO or Shared Services
  • At least 3-5 Yrs. Experienced Employees specializing in Order to Cash or equivalent.
  • Required language(s): English
  • With analytical and evaluation skills, attention to details.
  • Average English communication skills both oral and written.
  • Must have excellent interpersonal skills to effectively work with teammates and US contacts, a team player
  • Flexible, assertive, pleasant personality
  • Proficient in Excel, Word and Outlook
  • Experience in using ERP system
  • Willing to work in a rotational shift schedule.
  • Amenable to work on a Hybrid setup, office is located at Pasay City, Philippines

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