Collections Associate/Tele Collector
5 days ago
Job description:
- Responsible for the prompt and efficient recovery of overdue or defaulted accounts.
- Contacting customers by phone, email and fb messenger to negotiate payment arrangements or gather information about their financial situation.
- Recording payment arrangements, customer account updates, and other information in a database.
- Keeping an up-to-date knowledge of collection laws and regulations.
- Following established collection procedures and guidelines.
- Working with internal departments such as customer service, billing, and sales to resolve customer issues.
- Maintaining a high level of accuracy and attention to detail.
- Measuring and reporting on performance-established goals and targets.
- Perform other related functions as may be assigned by the supervisor.
Job Type: Full-time
Benefits:
- Additional leave
- Company events
- Flexible schedule
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Job Type: Full-time
Benefits:
- Paid training
- Promotion to permanent employee
Work Location: In person
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