Field Collector

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines Toyota Financial Services Full time ₱15,000 - ₱40,000 per year

Key Responsibilities:

  • Engage with customers/stakeholders to understand their situation and negotiate payment arrangements.
  • Collect payments on-site or guide customers through payment options.
  • Deliver notices and demand letters as required.
  • Maintain accurate records of visits, interactions, and outcomes.
  • Report any escalations, risks, or potential fraud to the collections team.
  • Coordinate with internal departments to resolve account issues.
  • Ensure compliance with all legal and company guidelines in debt collection activities.

Qualifications:

  • Bachelor's degree of any related courses.
  • 0 to 2 years of experience in collections, fieldwork, or customer-facing roles
  • Strong negotiation and communication skills.
  • Ability to work independently and manage time effectively.
  • Trustworthy, assertive, and able to handle difficult conversations with professionalism.
  • Valid driver's license and willingness to travel within assigned areas.

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid toll fees
  • Paid training
  • Staff meals provided
  • Transportation service provided

Work Location: In person

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