Product Owner Support

1 week ago

Taguig, National Capital Region, Philippines JTI Full time ₱800,000 - ₱1,200,000 per year

At JTI we celebrate differences, and everyone truly belongs.46,000 people from all over the worldare continuously building their unique success story with us.83% of employees feel happyworking at JTI.To make a difference with us, all you need to do is bring yourhuman best.What will your story be? Apply nowLearn more Reporting to Service Management DirectorDuty Post GBS Manila, Taguig CityApplication Duration This job posting will remain open until the vacancy is filled.TA POC Jojo Robines, Talent Attraction ExpertProduct Owner & Project SupportPosition OverviewPassionate about driving innovation, improving service delivery, and collaborating across global teamsWe are looking for a dynamic and experienced professional to support strategic initiatives and product development within Global Business Services organization.The role supports the execution of strategic initiatives within GBS, working together with Product Owners.Focus areas include development of the MyJTI portal (from prototyping to go-live support), and the transition of the MyRequest platform to MyJTI.The position is key in ensuring service quality, compliance with J-SOX, and building strong partnerships across functions while continuously improving product, service management, and communication.ResponsibilitiesSupport execution of strategic initiatives such as MyJTI portal upgrade and MyRequest to MyJTI transition.Drive requirements definition and support product/tool development and maintenanceEnsure service management foundations and documentation standards are appliedPromote collaboration, continuous improvement, and process standardization across GBSProactively search for resolutions and engage relevant support where requiredEnsure technical specifications following compliance guidance and proceduresRequirements4+ years' experience in a GBS organizationStrong knowledge of GBS environment, platforms (MyRequest / MyJTI), and toolsExperience in tool/project development, maintenance, and process improvementSkills in process analysis, workflow design, and tool managementStakeholder management and customer experience knowledgeStrong communication, analytical, and problem-solving skillAre you ready to join us? Build your success story at JTI. Apply nowNext StepsAfter applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

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