Shared Services Specialist

6 days ago

Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱150,000 - ₱250,000 per year

Qualifications:

  • A graduate of any 4-year course.
  • Fresh graduates can apply.
  • At least 6 months of work experience in the customer service industry/BPO experience is a plus.
  • Willing to be assigned in Eastwood.
  • Familiarity with CRMs.
  • Willing to work on a shifting schedule.
  • With good communication and interpersonal skills.

Responsibilities:

  • Serve as the contact for client interactions, addressing inquiries and concerns.
  • Handle client inquiries and concerns effectively and efficiently.
  • Collaborate with various departments to ensure client concerns are addressed promptly.
  • Provide clients with timely updates and feedback regarding the status of their inquiries.
  • Maintain and update monitoring reports.

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