IT Infrastructure Engineer

1 week ago

Makati City, National Capital Region, Philippines Questronix Corporation Full time $40,000 - $80,000 per year

Job Description:


• To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services

• Provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies & processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.

• Identifies, understands, and plans for organizational and human impacts of systems, and ensures business requirements are properly documented and integrated with existing processes, services, solutions, and skill sets.

• Develops, documents, and revises environment or solution operations procedures, tests, and quality standards and functions.

• Creates and updates communications and incident management activities to streamline ticket resolution.

• Assists or leads the troubleshooting and resolution of issues, such as application, data synchronization, system integration, and performance incidents.

Requirements

Qualifications:

  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Bachelor's degree in computer science or engineering
  • Ability to resolve technical problems and innovate more efficient use of IT resources.
  • Has at least 6 months of experience with IBM AS400
  • Willing to work on a shifting schedule (24x7 support)

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