Laboratory Technician

2 days ago


Manila, National Capital Region, Philippines ECLARO Full time ₱400,000 - ₱800,000 per year


Customer Experience Lab Technician – Anterior Crown & Bridge Specialist


Location: Philippines (Local Candidates Only)

About ECLARO

ECLARO is an award-winning professional services firm headquartered in New York City with operations in the U.S., Canada, UK, Ireland, Australia, and the Philippines. We specialize in connecting the
Right People
with the right opportunities, helping clients innovate, automate, and optimize business processes through staffing, offshoring, and custom solutions.

About the Role

We're seeking
experienced Customer Experience Lab Technicians
specializing in
anterior crown & bridge
to join our fully digital lab. You'll collaborate directly with clinicians on critical tasks such as
patient scanning, case preparation, and design modifications
, providing
real-time technical support
to ensure exceptional outcomes and a seamless experience for doctors.

Key Responsibilities

  • Collaborate on Treatment Plans:
    Partner with doctors to review and refine case designs, offering expert guidance on complex cases.
  • Provide Live Clinical Support:
    Troubleshoot, clarify workflows, and communicate via
    chat, phone, or video
    to deliver empathetic, efficient support.
  • Facilitate Cross-Functional Communication:
    Act as a liaison between doctors and lab teams, translating clinical feedback into production-ready outcomes.

Qualifications

  • 5+ years
    as a Dental Technician
  • 3+ years
    of CAD/CAM experience (minimum
    1 year with 3Shape
    ) in
    complex, high-aesthetic anterior crown & bridge cases
  • Strong understanding of
    digital dental workflows
    for anterior C&B
  • Technologically adept with the ability to quickly learn new dental design platforms
  • Excellent verbal and written communication skills, capable of translating technical feedback into actionable guidance
  • Comfortable supporting clinicians live via chat, phone, or video calls
  • Strong independent problem-solving skills and the ability to manage multiple conversations simultaneously
  • Previous customer-facing lab experience preferred
  • Ability to thrive in a fast-paced, fully digital lab environment while meeting tight deadlines with
    exceptional quality standards

Why Join Us

  • Work in a
    fast-growing, fully digital dental lab
  • Collaborate directly with clinicians on high-impact cases
  • Be part of a
    dynamic, supportive team
    that values expertise, innovation, and professional growth
  • Gain hands-on experience with
    cutting-edge CAD/CAM technology


Ready to make a real impact on patient care and clinician experience?

Apply now and join
ECLARO Philippines



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