ServiceNow Architect

Total Number of Openings

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.

Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.

Chevron supports its operations in the Philippines and worldwide through two subsidiaries: Chevron Philippines Incorporated (CPI), which manages downstream operations and markets Caltex brand fuels, lubricants and petroleum products, and Chevron Holdings Incorporated (CHI), a global business services organization. Established in 1998, CHI provides business support services in finance and accounting, information technology, supply chain management, human resources, customer service and marketing. It serves Chevron affiliates around the world and has grown to be one of the leading global business services organizations in the Philippines. The company has received various recognition as one of the country's top employers and as a champion of diversity and inclusion in the workplace. 

At Chevron, we believe humanity can solve any challenge – including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.

About the Role

We have an exciting opportunity for a ServiceNow Architect. This role will be based in 6750 Building, Makati City, Philippines.

Responsibilities include, but are not limited to, the following:

• Establishes a forward-looking vision for the product area, ensures quality technical delivery, reduces technical debt and drives modernization.
• Provides technical solutions and guidance on ServiceNow CMDB (Configuration Management Database), Discovery, ITAM (IT Asset Management), integrations and CSDM (Common Service Data Model)
• Continuously identify improvement and innovation opportunities on CMDB architecture, including data models, relationships, and attributes, that is align with industry best practices.
• Develop and design strategy to ensure data integrity and accuracy through data reconciliation, normalization, and data quality improvements.
• Design, define and enforce CMDB governance policies, standards, and procedures for data quality, access control, lifecycle management, and audit compliance.
• Provide architectural inputs on ServiceNow modules like CMDB, ITAM, and Service Mapping.
• Work with product management team in the creation and maintenance of CMDB, Discovery & ITAM roadmap.
• Collaborates with product management and other architects for overall architecture alignment.
• Train and mentor other team members of the ServiceNow Platform with strong focus on the Platform, CMDB, discovery, ITAM and CSDM.

Knowledge, Skills, and Experience: 

• Understands ServiceNow, ITSM (Information Technology Service Management) processes, CSDM model, CMDB
• Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End 
• API testing, deployment, and integration 
• Azure fundamentals, Azure DevOps 
• Experience coordinating with multiple product teams. 
• Communication across multiple end users/stakeholders, team player 

Join our Team

Chevron invests on its people to build technical and professional competencies through various training opportunities, development programs, mentoring/coaching engagements, and certification courses. All are applied through experiential learning and actual practice while solving real business problems, but in a safe, supportive, and "fail-fast" environment. 

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits. 

Benefits     

• Competitive salary
• Allowances, medical and optical reimbursements 
• Health care coverage for you and your eligible dependents 
• Robust employee centered programs for health and wellness
• Time-off to promote healthy work-life balance or to care for your family
• Annual corporate incentive bonus when the company meets established goals
• Recognition & awards program
• Long-term savings plan
• Life insurance
• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
• Hybrid work model - work remotely from home several days a week

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