f&b supervisor
2 weeks ago
Key Responsibilities:
Operations & Service Excellence
- Supervise daily operations of all F&B outlets to ensure smooth and efficient service.
 - Ensure that guest expectations are consistently met and exceeded.
 - Monitor food and beverage quality, presentation, and service standards.
 - Address and resolve guest complaints in a professional manner.
 
Team Supervision & Training
- Supervise, motivate, and support F&B staff, ensuring high levels of teamwork and productivity.
 - Schedule staff shifts and allocate tasks effectively.
 - Conduct training and coaching to maintain service standards.
 - Assist in staff performance evaluations and provide feedback.
 
Compliance & Safety
- Ensure compliance with health, hygiene, sanitation, and safety regulations.
 - Enforce hotel policies, procedures, and F&B standards.
 - Conduct regular inspections of outlets for cleanliness and maintenance.
 
Coordination & Communication
- Work closely with the kitchen and front office to ensure smooth guest service.
 - Assist in planning and executing special events, banquets, and promotions.
 - Report to the F&B Manager regarding daily operations, issues, and recommendations.
 
Qualifications:
- Bachelor's Degree in Hospitality Management or related field preferred.
 - At least 2–3 years of experience in F&B operations, with at least 1 year in a supervisory role (preferably in a hotel).
 - Strong leadership, organizational, and interpersonal skills.
 - Excellent communication skills, both verbal and written.
 - Ability to handle pressure and resolve conflicts effectively.
 - Flexibility to work evenings, weekends, and holidays.
 
Job Types: Full-time, Permanent
Pay: From Php20,000.00 per month
Benefits:
- Opportunities for promotion
 - Promotion to permanent employee
 
Work Location: In person
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