Channel Services Delivery Manager

3 days ago

Makati PHAIA Philippines AIA Full time $60,000 - $120,000 per year

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

The Channel Service Delivery Manager is responsible for the oversight and for providing operational support to distribution channel/s to ensure smooth execution of the sales processes scoping in Logistics, Licensing and Information Management, Risk and Compliance

Coordinate with the Head of the Partnership Distribution Support to ensure that the Channel Services Delivery team goals are aligned with company / department objectives.

Roles and Responsibilities:

  • Plans, schedules, supervises and controls the activities of the section given changing department / corporate goals, work targets, performance standards and available resources.
  • Monitors the effectiveness of existing work methods and procedures as well as policies and programs and recommends changes to improve efficiency or to address satisfying requirements objectives.

Logistics and Facilities:

  • Ensures timely provision of sales force's logistics requirement.
  • Monitoring, maintenance and replenishment of branch furniture, fixtures and equipment.
  • Oversee purchasing transactions to make certain its accordance to budget and company rules and regulations.
  • Create and monitor accurate inventory system of supplies and sales tools.

Licensing & Sales Information Management:

  • Creates system enhancements to ensure accurate sales reports such as BSE Database, Production Reports and similar reports.
  • Updates and monitors changes in segments, branch assignments, heirarchy and other BSE movements.
  • Ensure seamless processing and handling of BSE license applications.
  • Monitors service level agreements with Licensing Unit of Insurance Commission.

Minimum Job Requirements:

  • Bachelor's Degree in in any Course
  • With at least 3 to 5 years' experience in banking and insurance industry
  • Strong problem solving & analytical skills
  • Strong business development
  • Strong people skill, able to deal with both external and internal stakeholders
  • Strong leadership skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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