E-Commerce Specialist
4 days ago
The E-commerce Specialist is involved in the creation and upkeep of the company's e-commerce platforms including tasks such as uploading new products and optimizing site performance. Achieving sales targets is a key responsibility.
- Oversee product listings, pricing, and promotions to boost sales and profitability in various e-commerce platforms.
- Process incoming orders promptly and accurately to uphold efficiency.
- Work closely with the logistics team to refine the fulfillment process, optimizing shipping methods for enhanced efficiency.
- Keep a close eye on the status of online orders, quickly addressing any problems or delays to minimize their impact on customers.
- Keep accurate inventory records for multiple warehouses and online platforms
- Monitor stock levels and work with the purchasing team to restock inventory when necessary.
- Develop strategies to decrease excess inventory and prevent stock shortages.
- Analyze sales data, customer feedback, and operational metrics to spot trends and improvement opportunities.
- Provide data-driven recommendations and actionable insights to improve website functionality, product offerings, and marketing campaigns.
- Create regular reports to monitor key performance indicators (KPIs) and offer actionable insights to management.
- Stay updated on platform changes and new features, applying best practices to improve the customer experience
- Find and fix inefficiencies in current processes by implementing streamlined solutions.
- Collaborate with various teams like IT, customer service, and marketing to develop improve and process and make workflows more efficient.
- Complies with the proper operating procedures of the company safety and health regulations.
- Formulate systems, policies and procedures for the assigned scope of responsibility.
- Adheres to Policies/Procedures, Employee Code of Ethics and Conduct, and Corporate Governance regulations.
- Protects intellectual property, company proprietary and confidential information.
Perform other duties & responsibilities as directed by the immediate supervisor
Education, Licenses and Certificates:
- Bachelor's degree in Marketing, Business, Communications, IT, Computer Science or any related field.
Relevant Experience:
- At least three (3) years' work experience as E-commerce Specialist or similar role
Knowledge, Skills, Abilities:
- Exposure to e-commerce operations, preferably within a fast-paced environment.
- Creative thinker and has a knowledge of marketing techniques and principles
- Has strong analytical skills and proficiency in data analysis tools including Excel and Google Sheets.
- Good strategic thinking, analytical, and problem-solving skills
- Excellent organizational, multi-tasking skills and a team player
- Effective time management skills
- With excellent writing and communication skills
- Highly resourceful and dependable
- Proficient in the use of Microsoft Office operations (Microsoft Excel, Word, PowerPoint)
Job Type: Full-time
Pay: Php25, Php33,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
Work Location: In person
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