E-Commerce Specialist

4 days ago

Santolan P, Philippines Trion Trade Inc Full time ₱1,200,000 - ₱1,800,000 per year

The E-commerce Specialist is involved in the creation and upkeep of the company's e-commerce platforms including tasks such as uploading new products and optimizing site performance. Achieving sales targets is a key responsibility.

  • Oversee product listings, pricing, and promotions to boost sales and profitability in various e-commerce platforms.
  • Process incoming orders promptly and accurately to uphold efficiency.
  • Work closely with the logistics team to refine the fulfillment process, optimizing shipping methods for enhanced efficiency.
  • Keep a close eye on the status of online orders, quickly addressing any problems or delays to minimize their impact on customers.
  • Keep accurate inventory records for multiple warehouses and online platforms
  • Monitor stock levels and work with the purchasing team to restock inventory when necessary.
  • Develop strategies to decrease excess inventory and prevent stock shortages.
  • Analyze sales data, customer feedback, and operational metrics to spot trends and improvement opportunities.
  • Provide data-driven recommendations and actionable insights to improve website functionality, product offerings, and marketing campaigns.
  • Create regular reports to monitor key performance indicators (KPIs) and offer actionable insights to management.
  • Stay updated on platform changes and new features, applying best practices to improve the customer experience
  • Find and fix inefficiencies in current processes by implementing streamlined solutions.
  • Collaborate with various teams like IT, customer service, and marketing to develop improve and process and make workflows more efficient.
  • Complies with the proper operating procedures of the company safety and health regulations.
  • Formulate systems, policies and procedures for the assigned scope of responsibility.
  • Adheres to Policies/Procedures, Employee Code of Ethics and Conduct, and Corporate Governance regulations.
  • Protects intellectual property, company proprietary and confidential information.

Perform other duties & responsibilities as directed by the immediate supervisor

Education, Licenses and Certificates:

  • Bachelor's degree in Marketing, Business, Communications, IT, Computer Science or any related field.

Relevant Experience:

  • At least three (3) years' work experience as E-commerce Specialist or similar role

Knowledge, Skills, Abilities:

  • Exposure to e-commerce operations, preferably within a fast-paced environment.
  • Creative thinker and has a knowledge of marketing techniques and principles
  • Has strong analytical skills and proficiency in data analysis tools including Excel and Google Sheets.
  • Good strategic thinking, analytical, and problem-solving skills
  • Excellent organizational, multi-tasking skills and a team player
  • Effective time management skills
  • With excellent writing and communication skills
  • Highly resourceful and dependable
  • Proficient in the use of Microsoft Office operations (Microsoft Excel, Word, PowerPoint)

Job Type: Full-time

Pay: Php25, Php33,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance

Work Location: In person

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