IT Service Management

Job Summary:We are seeking a motivated and tech-savvy IT Intern to assist our IT team in maintaining hardware, software, and other systems. The intern will gain hands-on experience in troubleshooting issues, providing technical support, and learning how our IT infrastructure operates. This is a great opportunity for someone looking to start a career in...

Marketing InternAre you a creative and driven student eager to jumpstart your marketing career? Join ourMarketing Teamand gain hands-on experience in real campaigns that make an impactYour Role:Assist in planning and executing digital and offline marketing campaignsHelp create engaging content for social media, email, and promotional materialsSupport lead...

YOUR ROLEResponsible for the build and deployment of services within the load balancing and network Infrastructure and associated other technologies within multiple Data Centre locations throughout the world.This global position is a key role within IT and will ensure that the current and future infrastructure is standardised, scalable, reliable and...

YOUR ROLEOperating under guidance from their manager/team lead, this role will be responsible for the development/delivery of information technology application and configuration of solutions as they relate to assigned business functions. Assist in designing, developing, maintaining and supporting IT applications/infrastructure/ solutions/architecture in...

YOUR ROLEResponsible for overseeing and assisting with the configuration and maintenance of simple to large-scale network infrastructure. Responsibilities will also include assisting in the maintenance of existing network infrastructure in a continuous service improvement approach.Network Engineer will provide remediation support to CEVA customers through...

The Service Desk Manager is responsible for leading and managing a 24*7 service desk team to ensure thedelivery of high-quality technical support to our organization and its customers. This role involves overseeingday-to-day operations, optimizing processes, and fostering a customer-centric culture within the service deskteam. The Service Desk Manager will...

The Service Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. He/She is in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. A Service Delivery manager plays a vital role in boosting...

Role: Service Desk ManagerShift: Shifting - Mon to FriSalary - Up to 140KLocation: MakatiReporting to the CTO, this is a hands-on role that requires working with all of the IT teams to assist in theimplementation, management, and support of our critical business applications and systems.Responsibilities include, but are not limited to: Manage a team of 10-15...

YOUR ROLEThe primary purpose of this role is to manage the triage process for Corporate Solutions change and enhancement requests. The Triage Coordinator ensures all stakeholders adhere to established processes, maintains up-to-date statuses, communicates delivery timelines, and organizes weekly meetings. The role also manages the request pipeline with...

Job DescriptionCustomer Service ManagementDelivering a comprehensive service to customersDelegating customer enquiries to specific teamsKeeping Records of customer interaction and details of action takenCommunicating with internal team to discuss client's feedbackIncident ManagementRestoring normal service operation as quickly as possible and to minimize the...