Workforce Management Planner

5 days ago


Calabarzon, Philippines Conduent Full time ₱900,000 - ₱1,200,000 per year

Job Track Description:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.
  • Performs technical-based activities.
  • Contributes to and manages projects.
  • Uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with and influences key stakeholders.
  • Leverages previous knowledge and expertise to achieve results.
  • Ability to complete work self-guided.
  • College or university degree required.

General Profile

  • Requires knowledge and experience in the field.
  • Uses best practices and business knowledge to improve products and services.
  • Solves complex problems and takes a new perspective on existing procedures.
  • Self-starter, requiring minimal guidance.
  • Acts as a resource for colleagues with less experience.

Functional Knowledge

  • Requires conceptual expertise of theories, practices, and procedures.

Business Expertise

  • Uses an understanding of key business drivers to accomplish own work.

Impact

  • Impacts a range of customer, operational, project or service activities within teams.
  • Works within broad guidelines and policies.

Leadership

  • No supervisory responsibilities.
  • Provides informal guidance to new team members.

Problem Solving

  • Solves problems based on technical experience and judgment.

Interpersonal Skills

  • Exchanges complex information and ideas effectively.

Responsibility Statements

  • Develops business segment forecasts for capacity and resource planning by reviewing numbers of interactions, processing time, waste, attrition, etc.
  • Administers a 52-week capacity, staffing, and resource plan to manage up and downscaling of labor and resources.
  • Communicates directive guidelines for the WFM Schedulers to ensure schedules cover demand forecast while accounting for known constraints, planned events/holidays and business objectives.
  • Reviews performance, productivity, utilization, and occupancy to uncover trends and improve forecasting and capacity management.
  • Develops the program hiring strategy along with WFM Business Partner and Operational Leaders.
  • Coordinates with recruiting and/or operations leadership on the timing and quantity of new hire requisitions.
  • Performs other duties as assigned.
  • Complies with all policies and standards.


  • Calabarzon, Philippines NEXTVAS INC Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionNEXTVAS Inc. is a trusted Business Process Outsourcing (BPO) partner delivering 24/7 operational excellence across multiple sites. We empower businesses through reliable, scalable, and people-first solutions that create a real impact. Specializing in customer experience, back-office support, workforce management, and analytics, we ensure...

  • Sales Agent

    3 days ago


    Calabarzon, Philippines FWD D11 District Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionWelcome to D11, a collective of exceptional Financial Wealth Planners and Managers. Our mission is to multiply our impact and extend our reach by helping individuals build worry-free and hope-filled lives. We are dedicated to financial empowerment and creating brighter futures. Join us in our journey to make a significant difference in the...

  • Management Trainee

    5 days ago


    Morong, Calabarzon, Philippines Jollibee Group Full time ₱150,000 - ₱250,000 per year

    Title: Management Trainee - Morong, RizalThe Management Trainee Is Responsible For TheImplementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are attended to promptly.Sales building initiatives by providing...


  • , Calabarzon, Philippines NEXTVAS INC Full time

    Company Description NEXTVAS Inc. is a trusted Business Process Outsourcing (BPO) partner delivering 24/7 operational excellence across multiple sites. We empower businesses through reliable, scalable, and people-first solutions that create a real impact. Specializing in customer experience, back-office support, workforce management, and analytics, we ensure...

  • Payroll Specialist

    1 week ago


    Calabarzon, Philippines Alldigi Tech Full time ₱400,000 - ₱800,000 per year

    Company DescriptionAlldigi Tech, formerly known as Allsec Technologies, is a leading global business solutions provider with over two decades of experience, specializing in Employee Experience Management (EXM) and Customer Experience Management (CXM). We help clients optimize operations, enhance efficiency, and drive revenue growth. As trusted partners to...


  • Calabarzon, Philippines Bladegrass Technologies Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionBladegrass Technologies Inc. is a Technology Solutions and Information Technology company headquartered in Manila, Philippines. We provide cutting-edge technology solutions to various industries and ensure our clients remain at the forefront of innovation. Our dynamic team excels in delivering tailored IT services to meet the unique needs...


  • , Calabarzon, Philippines SupportFinity™ Full time

    Overview Director of Strategy and Business Management – Manulife. Posted Sep 25, 2025. Full-time. Negotiable. Master (>10 yrs). Reporting to MBPS COO, the Director of Strategy and Business Management will work closely with the COO Leadership Team and various senior stakeholders across GBS and global operations to develop and drive an integrated strategy...

  • Payroll Specialist

    1 week ago


    , Calabarzon, Philippines Alldigi Tech Full time

    Company Description Alldigi Tech, formerly known as Allsec Technologies, is a leading global business solutions provider with over two decades of experience, specializing in Employee Experience Management (EXM) and Customer Experience Management (CXM). We help clients optimize operations, enhance efficiency, and drive revenue growth. As trusted partners to...

  • Team Manager

    3 weeks ago


    , Calabarzon, Philippines SupportFinity™ Full time

    Overview within Workflows Desktop will lead a team of Investment and Wealth Management Solutions Analysts and Specialists to proactively respond and handle customer queries and communication ensuring that resolution is provided in a timely manner. Customer Support provides product, technical and application support for LSEG customers globally. With customer...


  • Bagumbayan, Calabarzon, Philippines Strada Full time ₱900,000 - ₱1,200,000 per year

    Join us on a journey of endless possibilitiesAt Strada, possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful...