Key Account Manager

1 day ago

Manila, National Capital Region, Philippines Eurasia Group Full time

Market Research & Lead Generation

  • Identify and research potential clients and new business opportunities in key

industries (e.g., e-commerce, retail, services, and B2B).

  • Conduct outreach and prospecting to introduce Klaiya's digital marketing

services (SEO, SEM, Social Media Marketing, Content Marketing, Web Design,

Email Marketing, etc.).

  • Qualify leads by understanding their business needs, marketing goals, and

budget.

  • Maintain accurate records of leads, prospects, and sales activities in CRM tools

(e.g., HubSpot, Salesforce).

Sales & Relationship Management

  • Build and nurture relationships with key decision-makers and stakeholders.

  • Conduct engaging presentations and propose customized digital marketing

solutions that align with client goals.

  • Negotiate contracts, close deals, and ensure profitability while maintaining

client satisfaction.

  • Manage and monitor a strong pipeline of opportunities and provide accurate

forecasts.

  • Collaborate with internal teams (creative, content, SEO, and web) to ensure

smooth client onboarding and campaign delivery.

Strategy & Reporting

  • Develop and execute business development plans to achieve sales targets and

expand Klaiya's market presence.

  • Monitor market trends, competitor activities, and emerging technologies to

identify new opportunities.

  • Prepare and present regular reports on sales performance, revenue forecasts,

and market insights.

  • Provide feedback and insights to management to enhance service offerings and

client experience.

Client Retention & Growth

  • Act as the main point of contact for assigned accounts, ensuring consistent

communication and satisfaction.

  • Identify opportunities for upselling and cross-selling additional digital

marketing services.

  • Foster long-term relationships and position Klaiya as a trusted advisor in

clients' digital transformation journeys.

Partner with internal teams to ensure continuous improvement in service

delivery.

Job Type: Full-time

Pay: Up to Php35,000.00 per month

Benefits:

  • Pay raise

Application Question(s):

  • Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Microsoft Office

Suite. ?

  • can start ASAP?

Education:

  • Bachelor's (Required)

Experience:

  • business development, sales, or account management: 3 years (Required)
  • working in digital marketing /services: 3 years (Required)

Work Location: In person

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