Virtual Assistant – Airbnb Operations

2 days ago


Remote, Philippines OnlineJobs Full time ₱20,000 - ₱30,000 per year

Overview:

We are a U.S.-based, fully online Airbnb arbitrage business managing multiple short-term rental properties. With automation tools and a dedicated remote team, we operate 7 days a week. We're now looking for reliable, detail-oriented Virtual Assistants to join our growing team

Key responsibilities:

-Respond to guest inquiries across platforms (Airbnb, VRBO, Upgrade to see actual info) using HostAway

-Use pre-written message templates for check-in, checkout, and mid-stay communication

-Coordinate and confirm cleaning schedules using Turno

-Manage calendar availability in HostAway

-Escalate maintenance issues or complaints to the operations manager

-Follow detailed Standard Operating Procedures (SOPs) and maintain high attention to detail

-Assist with research tasks (e.g., property research on Zillow or AirDNA)

Requirements:

-At least 1 year of experience as a Virtual Assistant or in a customer support role

-Excellent written and reading comprehension in English

-Fast and reliable internet connection

-Familiarity with short-term rentals, Airbnb, or ability to learn tools quickly

-Self-motivated, dependable, and well-organized



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