Area Supervisor
3 days ago
Job description:
ROLE OVERVIEW: As an Area Representative, you will play a critical role in over-seeing the day-to-day operations and ensure effective execution of programs within your designated area. The position requires deep organizational and analytical skills as well as the ability to communicate effectively with various clients to foster a collaborative environment that promotes operational excellence.
RESPONSIBILITIES:
Coordinate daily with the Outlet Supervisors and logistics to ensure a smooth and efficient operations
Engage with team members per assigned outlets, its suppliers and key clients to align on objectives and deliverables
Develop and implement operational protocols to enhance productivity and service delivery
Monitor area performance key metrics and report on its progress toward its goal
Facilitate monthly audit, attend client meetings, perform site visits on a weekly basis and develop opportunities for team members to enhance skills performance
Reports to the Operations Manager on a day-to-day basis regarding important operational concerns, programs, and meeting updates from clients
Submit to the Operations Manager weekly update reports and consolidate KPI results for monthly Mancom Presentation
Monitor outlet's compliance to QAC and strictly implement Standard Operating Procedures to meet (if not) surpass the passing rate required in the industry
Evaluate Outlet Supervisors based on their KPI results as well as their actual leadership skills performance essential to their role in the outlet
Closely coordinate with all of LLFSI Department to establish strong support that would back-up the day-to-day Operations of each outlet.
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