Manager (Billing & Collections)

5 days ago

Taguig, National Capital Region, Philippines Asticom Technology Inc. Full time ₱70,000 - ₱120,000 per year

Role Summary:

The Billing and Collection Team Lead is responsible for managing the end-to-end billing and collection processes and overseeing the performance of the billing and AR team. This role ensures timely and accurate billing, effective follow-up on receivables, client account reconciliation, and alignment with company revenue and cash flow goals. The position also plays a key role in implementing process improvements and maintaining compliance with financial policies and regulatory requirements.

Key Responsibilities:

  • Supervise and lead a team of billing and collection specialists.
  • Set clear performance targets and monitor team KPIs (e.g., billing accuracy, collection efficiency, aging of receivables).
  • Coach and mentor team members, providing regular feedback and development support.
  • Ensure timely resolution of escalated issues related to client billing and payments.
  • Oversee the preparation and issuance of customer invoices in accordance with contracts and service records.
  • Ensure billing accuracy, completeness, and timely submission to clients.
  • Coordinate with Sales, Contracts, and Operations teams to validate billable items and resolve discrepancies.
  • Monitor billing schedules and ensure compliance with client-specific requirements.
  • Manage the collection process to ensure timely follow-up on outstanding receivables.]
  • Develop and implement collection strategies to reduce aging balances and DSO (Days Sales Outstanding).
  • Analyze trends in client payments and recommend actions for high-risk accounts.
  • Facilitate regular communication with clients regarding outstanding balances and payment plans.
  • Oversee the preparation of aging reports, collection forecasts, and billing status summaries for management.
  • Ensure proper documentation and reconciliation of accounts receivable.
  • Collaborate with the finance team during month-end closing and audit processes.
  • Identify and recommend process improvements in billing and collections.
  • Ensure billing and collection processes adhere to internal controls, policies, and relevant regulations.
  • Support audit activities and ensure complete, accurate, and organized documentation.
  • Monitor compliance with tax invoicing and reporting requirements (e.g., VAT, withholding).

Job Qualifications

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • Minimum of 4–5 years of experience in billing and collections, with at least 1–2 years in a supervisory or lead role.
  • Strong knowledge of accounts receivable processes, billing systems, and collection strategies.
  • Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel.
  • Excellent leadership, communication, and client management skills.
  • High attention to detail, analytical thinking, and problem-solving abilities.
  • Strong organizational and time management skills.

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