Customer Service Representative

1 week ago

Manila, National Capital Region, Philippines Delaware STEAM Academy Full time ₱336,000 - ₱480,000 per year

We are an education company based in the US, dedicated to empowering the next generation for success in the realms of artificial intelligence (AI), big data, and Internet of Things (IoT) through comprehensive instruction in both software and hardware coding, big data analysis, and AI projects. With a global reach, we've educated thousands of students from various corners of the world.

We are currently seeking a proactive and detail-oriented individual to join our team as a full-time customer service representative with a focus on social media marketing. In this multifaceted role, you will be responsible for facilitating communication with parents and students regarding class scheduling, billing inquiries, and other customer service matters, primarily through email and SMS channels.

Additionally, you will play a key role in managing our social media presence, including interacting with followers, implementing social media marketing strategies to promote our programs and engage with our community effectively.

If you are passionate about customer service and have a knack for social media marketing, we'd love to hear from you

Requirements:

  • Bachelor's degree
  • 2+ years of experience in customer service or a related field.
  • 1+ years of digital marketing experience
  • Must be living in Manila
  • Basic knowledge of any programming language.
  • Strong attention to detail and methodical approach.
  • Exceptional written communication skills for accurate email and SMS correspondence.
  • Excellent English proficiency
  • Proficient multitasker capable of thriving in a fast-paced environment.
  • Quick learner with a knack for adapting to new technologies.
  • Team player who proactively supports colleagues.
  • Must have appropriate hardware (computer/laptop) and a reliable internet connection to work remotely and access necessary systems and tools.

Nice to have:

  • Bachelor's Degree in IT, CS, Business, or a related field
  • Knowledge of CRM softwares such as salesforce, zendesk, etc…
  • Experience in community management and social media management
  • Demonstrated ability to grow social media presence and engage with online communities

Job Type: Full-time

Pay: Php28, Php40,000.00 per month

Benefits:

  • Pay raise
  • Work from home

Application Deadline: 10/20/2025

Expected Start Date: 10/15/2025

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines FNT CLOTHING CORP. Full time ₱250,000 - ₱450,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Remote VA Full time ₱200,000 - ₱250,000 per year

    Job Title: Customer Service Representative (Amazon Experience) – Remote, Full-TimeJob Description:We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking,...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Elevate Calls Full time ₱200,000 - ₱250,000 per year

    Customer Service Representative - Healthcare Accounts (AthenaOne EMR)Company: Elevate Calls Inc.Location: Permanent Work From HomeJob Type: Full-time Elevate Calls Inc, seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have proficiency in handling healthcare accounts, specifically with experience...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a talented and enthusiastic Customer Service Representative to join our dynamic team at ALL ASIA MANPOWER SERVICES, INC.'. This is a full-time position based in Metro Manila, providing exceptional customer service through non-voice channels.What you'll be doingResponding to customer inquiries and requests via email, chat, and...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines M365Connect Full time ₱250,000 - ₱500,000 per year

    About the job Customer Service Representative - IT Outreach Specialist Customer Service Representative - IT Outreach SpecialistLocation: Remote | Job Type: Full-timeAbout Us:At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Rippedboxstation Full time ₱15,000 - ₱30,000 per year

    Position: Customer Service RepresentativeNumber of hours: 10-20 hours/week, Night shiftJob duration: Project-basedWork Location: Onsite; Lagro, Quezon CityTasks required:Answer incoming messages/tickets and conduct follow ups on customers with inquiriesAttract potential customers by answering product and service questions and suggesting information about...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Remote VA Full time ₱200,000 - ₱250,000 per year

    Job Title: Customer Service Representative – Apparel eCommerceLocation: Remote Employment Type: Full-Time Work Hours: 9AM-5PM ESTJob Overview:We are seeking a detail-oriented Customer Service Representative with strong professional writing skills, excellent spoken and written English, and the ability to effectively communicate with customers. This role...

  • Customer Service Representative

    10 hours ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱216,000 - ₱295,200 per year

    URGENT HIRING: Customer Service Representative (Healthcare Account) Work Location: Bridgetown, Quezon City Earn up to Php 24,600 PackageWe're looking for passionate and driven individuals to join our Healthcare Account as Customer Service RepresentativesThis opportunity is open for Fresh Graduates and those with No BPO Experience. Recruitment...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines 360training Full time ₱250,000 - ₱500,000 per year

    We are seeking a dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, they will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Their primary objective will be to effectively respond to client...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines 360training Full time ₱250,000 - ₱500,000 per year

    We are seeking a dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, they will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Their primary objective will be to effectively respond to client...