CSR Chat

24 hours ago

Quezon City, National Capital Region, Philippines TRANSCOSMOS ASIA PHILIPPINES, INC. Full time ₱150,000 - ₱250,000 per year

Basic Qualifications:

  • Completed at least 2nd year in college with 6 months of CSR experience in BPO industry.

  • High School and Senior High graduates are welcome to apply, provided they have 6 months of CSR experience in BPO industry.

  • Salesforce experience is required

  • Must have flight experience (either traveled locally/internationally), or

  • Previous work experience with an airline, travel account, travel agency, or

  • Familiarity with Airline GDS (Global Distribution System)
  • Email and Chat support experience is a strong advantage

Key Responsibilities:

  • Provide customer support via email and chat for international travel-related inquiries
  • Assist with booking, rebooking, cancellations, and travel itinerary updates
  • Handle concerns related to flights, accommodations, and travel services
  • Follow account-specific policies, procedures, and quality standards
  • Maintain data privacy and adhere to global customer service guidelines

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