Cruise Holiday Planner

5 days ago

Quezon City MNL Philippines Probe CX Full time ₱200,000 - ₱300,000 per year

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

RESPONSIBILITIES

  • Outbound Sales Representatives that will contact leads assigned to them and should be destination experts so that they may be able to provide the needs and wants of the guests and end up to be a successful sale. 
  • They  will  also  assist  in  customer's  inquiries,  concerns,  or  questions,  as  well  as  action requests to manage existing bookings for both direct guests and travel advisors.
  • This role will use knowledge of the client-specific processes, policies, products to respond to customer's queries and provide assistance to resolve customer needs. This will be done through  accessing  the  client's  reservations  system  to  action  any  requests  that  require amendment to existing bookings, or creating new bookings. In addition to that, Customer Service Representatives are given access to the client's knowledge base, where processes,  policies  and  updates  are  housed  in  order  to  provide  the  most  up  to  date information and most suitable resolution for customers.
  • Cruise Holiday Planners also ring-fences customer satisfaction, upholding solid customer experience by ensuring complete and accurate information is utilized and provided when handling customer interactions, that the calls are handled in an efficient manner, as well as demonstrating customer service throughout the conversation with the customers.

  • Cruise Holiday Planner

    3 days ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱300,000 - ₱600,000 per year

    RESPONSIBILITIESOutbound Sales Representatives that will contact leads assigned to them and should be destination experts so that they may be able to provide the needs and wants of the guests and end up to be a successful sale. They  will  also  assist  in  customer's  inquiries,  concerns,  or  questions,  as  well  as  action requests to...

  • Cruise Sales Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines Magellan Solutions Full time ₱350,000 - ₱400,000 per year

    Capitalize the following perks:Salary is open for negotiationHMO with free dependentRetirement Planleave credits (all convertible to cash)Job Description:Answers inbound sales calls, inquiries, and customer service calls.Answers caller's questions concerning all aspects of cruise vacations and options, closing the sale of a cruise booking, and "upselling"...

  • Travel & Cruise Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱250,000 - ₱500,000 per year

    About the role Join our growing team of Travel & Cruise Customer Service Representatives at Talent Outsourcing Channel Solutions' in Cebu City, Cebu. As a full-time Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the travel and cruise industry. This is an exciting opportunity to work with...

  • Travel & Cruise Customer Service Representative

    4 weeks ago

    Cebu City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Urgent in need of Customer Service for TRAVEL & CRUISE Account in CEBU Work set -up: Work onsite Duties: provide excellent customer service to existing clients answer customer support calls update client database whenever necessary promote other products & services whenever necessary Qualifications: with atleast 3 months of call center experience High...

  • Short-Term Planner

    2 weeks ago

    Makati City, National Capital Region, Philippines Royal Caribbean Group Full time $80,000 - $120,000 per year

    POSITION SUMMARY:Carries out short-term workforce planning and logistics for functional departments in Fleet Operations. Follows operational guidelines and directives from Fleet Operations, Long-term Planner and the functional SME.ESSENTIAL DUTIES AND RESPONSIBILITIES:Provides short-term manpower plans (schedules) for departments and/or positions as...

  • Travel Experience Planner

    1 week ago

    , Albay, Philippines Paraluana Travel and Tours Full time

    Overview Hiring A Travel Experience Planner creates bespoke travel experiences for clients, from individuals to large groups. This involves customizing itineraries, booking travel arrangements, coordinating activities, and providing expert advice on destinations. The goal is to provide clients with a seamless, enjoyable, and memorable travel experience....

  • Financial Planner

    1 week ago

    , , Philippines Fairview International School Full time

    We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people in achieving a healthier lifestyle. Visit our website to learn more about us:...

  • Senior Merchandise Planner

    2 weeks ago

    Davao City, Davao, Philippines MultiplyMii Full time ₱1,200,000 - ₱2,400,000 per year

    Position Type:Full TimeLocation:Philippines (Remote)Schedule:Monday to Friday, 9AM to 4PM AESTAbout The CompanyOur client is a leading wholesaler that designs, sources, and imports products from around the world for major Australian retailers. Renowned for setting industry trends, they deliver innovative solutions across categories such as apparel, impulse,...

  • Remote Construction Scheduler –

    2 weeks ago

    Philippines Warrior Construction Full time ₱480,000 - ₱780,000 per year

    Company: Warrior ConstructionLocation: Remote (Philippines)Rate: PHP 40,000–65,000/month (DOE)Hours: Monday–Friday, 8 AM–5 PM HST (Hawaii Time)Reports to: CEO & Project ManagerStart Date: ImmediateABOUT US:Warrior Construction is a Hawaii-based general contracting company scaling fast across residential and commercial markets. We run multiple projects...

  • Forecast Planner

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time

    SummaryDescriptionSummary of This RoleCompiles staffing level requirement forecasting and workplace scheduling in call-center environments. Prepares reports to determine call volume, calling patterns, service trends, and staff productivity. Tracks vacation schedules, shift change requests, and monitors new-hire, holiday, and seasonal shift needs. Updates and...