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HOA Assistant Manager

3 weeks ago

Philippines OurAssistants Full time

Location: Work from Home
Type of Employment: Full-time or Part-time (depends on client requirements)
Work Shift: US Business Hours

About Us

OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at

Job Summary

We are seeking a detail-oriented and highly organized Administrative Support Specialist with expertise in the CINC system, specifically in HOA violations, collections, and administrative coordination. The ideal candidate should have strong multitasking abilities, excellent communication skills, and the ability to support office operations while optimizing workflows.

Key Responsibilities
  • CINC System Management: Use the CINC platform to manage HOA violations, collections, and compliance workflows
  • Violations & Collections: Track violations, send notices, maintain records, and communicate with homeowners regarding compliance and outstanding dues
  • Phone & Email Support: Respond to homeowner and board inquiries with professionalism and accuracy
  • Data Management: Maintain and update records, reports, and financial logs within the CINC system
  • Administrative Coordination: Handle scheduling, documentation, and internal coordination for smooth operations
  • Workflow Optimization: Identify opportunities to improve administrative efficiency and automate repetitive tasks
  • Report Generation: Prepare and share violation logs, financial summaries, and collection reports
  • Collaboration: Work closely with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherence
  • Compliance & Record Keeping: Ensure proper documentation of HOA policies, procedures, and legal compliance
Qualifications and Skills

Experience:

  • 12+ years of experience in administrative or property management support, preferably within an HOA environment
  • Proven experience using CINC software for violations, collections, and compliance

Technical Skills:

  • Strong proficiency in the CINC system
  • Familiarity with Microsoft Office Suite (Excel, Word, Outlook)
  • Comfortable generating and interpreting HOA-related reports

Soft Skills:

  • Excellent organizational and multitasking abilities
  • Strong written and verbal communication skills
  • Professional and diplomatic approach to handling disputes
  • High attention to detail and accuracy in documentation
  • Ability to work independently and maintain productivity in a remote setting
Additional Requirements
  • Must be currently residing in the Philippines or Latin America
  • Must have a stable internet connection and remote-ready workstation
Compensation and Benefits
  • Permanent work-from-home setup
  • Ongoing training and professional development opportunities
  • Collaborative and supportive work environment
  • Competitive salary