Front Office Associate
5 hours ago
Brief Job Description
-Perform all check-in and check-out tasks.
-Answering and screening calls, as well as scheduling appointments
-Welcome guest upon their arrival and assign room.
-Provide information about our hotel, available rooms, rates and amenities.
-Respond to clients' complaints in a timely and professional manner.
-Maintain updated records of bookings and payments.
Qualifications
- Work experience in a similar role.
- Excellent communication and organizational skills
-Ability to observe proper etiquette and maintain a professional appearance
-Working knowledge of Microsoft word, printers, scanners.
- Customer service oriented
- Must have flexible hours
Job Type: Full-time
Benefits:
- Staff meals provided
Work Location: In person
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