Receptionist (Patient Care Representative)

3 days ago


Cebu City, Central Visayas, Philippines AFFINITY HEALTH & WELLNESS CORPORATION Full time ₱250,000 - ₱350,000 per year

Industry: Health and Wellness (Affinity Dental Clinics)

Location: G/F Stall 110, EBlock Tower 2, IT Park, Salinas Drive, Lahug, Cebu City

Schedule: Monday – Sunday (On-site; 1 day off per week)

Job Overview

We are looking for a Receptionist (Patient Care Representative) who will be the front-facing representative of the clinic. This role involves handling incoming phone calls, scheduling appointments, running occasional errands, and ensuring a positive patient experience through professional and courteous communication.

Job Responsibilities
  • Welcome patients and visitors in person or over the phone.
  • Answer and refer inquiries appropriately.
  • Assist in scheduling appointments to optimize patient satisfaction and provider time.
  • Maintain accurate patient records and accounts.
  • Deliver excellent customer service throughout patient interactions.
  • Support daily clinic operations as needed.
Qualifications
  • Bachelor's degree in business administration, Hospitality/Tourism, Mass Communication, or related fields.
  • At least 1 year of relevant experience is preferred.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Professional, courteous, and proactive demeanor.
Employee Benefits
  • Regular employment
  • Basic salary + allowance
  • Government-mandated benefits (SSS, PhilHealth, PAG-IBIG, 13th Month Pay)
  • Life and health insurance
  • Vacation and sick leave
  • Dental benefits
  • Birthday leave and allowance
  • Monthly incentives
  • Annual company outing
  • Annual travel incentives
  • Annual performance bonus
  • Annual evaluation and salary increase

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