Barista/Server (URGENT)

INTERESTED APPLICANTS MUST WILLING TO BE ASSIGNED IN SM City Pampanga and willing to start ASAP.

As a Barista at Macao Imperial Tea, you will be responsible for crafting and serving high-quality beverages and providing excellent customer service.

Responsibilities

1. **Beverage Preparation:**

2. Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.

3. Ensure the consistency and presentation of all beverages.

4. **Customer Service:**

5. Greet and assist customers in a friendly and efficient manner.

6. Answer customer questions about menu items and provide recommendations.

7. Deliver exceptional customer service and ensure customer satisfaction.

8. **Cleanliness and Hygiene:**

9. Maintain a clean and organized workspace, including equipment and serving areas.

10. Adhere to health and safety guidelines, including proper food handling and sanitation.

11. **Efficiency**

12. Work quickly and accurately during busy periods to keep up with customer orders.

13. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.

14. **Product Knowledge:**

15. Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions.

16. Make suggestions and upsell additional items when appropriate.

Qualifications for Barista

• High school diploma or equivalent.

• Previous experience as a barista or in a similar role is a plus but not always required; training may be provided.

• Passion for coffee and tea, with a desire to learn about different types of beverages.

• Excellent customer service and communication skills.

• Ability to work in a fast-paced environment and handle stressful situations calmly.

• Attention to detail for beverage preparation and presentation.

• Basic math skills for handling cash and making change.

• Willingness to follow company recipes and standards.

As a Cashier at Macao Imperial Tea, your primary responsibility is to handle customer transactions accurately and efficiently while providing excellent customer service.

Responsibilities

1. **Transaction Handling:**

2. Accurately process customer orders, including ringing up purchases, handling cash or card payments, and providing change.

3. Ensure that all transactions are completed promptly and accurately.

4. **Customer Interaction:**

5. Greet customers in a friendly and welcoming manner.

6. Answer customer questions about the menu, pricing, and promotions.

7. Provide excellent customer service and address customer concerns or issues.

8. **Order Coordination:**

9. Communicate orders to the kitchen or barista staff and ensure that orders are prepared correctly.

10. Confirm that customers receive the correct items.

11. **Cash Register Maintenance:**

12. Maintain the cash register and handle cash in accordance with company policies.

13. Balance the cash register at the end of each shift.

Qualifications for Cashier

• High school diploma or equivalent.

• Previous cashier or customer service experience is a plus.

• Excellent interpersonal and communication skills.

• Accuracy and attention to detail in handling transactions.

• Basic math skills for cash handling and making change.

• Ability to operate a cash register or point-of-sale system.

• Friendly and professional demeanor with a customer-focused attitude.

• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php610.00 per day

Benefits:

• Flextime
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person