QA Specialist

As a Senior QA Specialist, he/she will lead and execute quality assurance activities to ensure the delivery of high-quality products or services. Responsibilities will include developing and implementing QA processes, methodologies, and test plans to identify and address defects and ensure adherence to quality standards. Mentor and guide junior QA team members, providing training and fostering a culture of continuous improvement. He/she will collaborate with cross-functional teams to resolve complex quality-related issues and contribute to the enhancement of QA practices. The ideal candidate should possess excellent problem-solving skills, attention to detail, and a commitment to delivering exceptional quality products or services to meet customer expectations.

(Work-from-home option is not offered for this position.)

KEY RESPONSIBILITIES

Senior QA Specialists play a critical role in ensuring the quality of products or services and contributing to the overall success of projects. They lead QA efforts, guide teams, and provide valuable insights to optimize quality assurance processes. By collaborating with various stakeholders, they ensure that quality standards are met, defects are addressed, and customer expectations are exceeded. Their expertise and experience are essential in maintaining high-quality deliverables, enhancing QA practices, and driving continuous improvement within the organization. The primary duties and responsibilities of a Senior QA Specialist include:

• Quality Assurance Planning: Developing and implementing QA strategies, methodologies, and test plans to ensure the delivery of high-quality products or services.
• Test Execution and Defect Management: Leading and conducting testing activities to identify defects, validate functionality, and verify adherence to quality standards.
• Process Improvement: Continuously evaluating and enhancing QA processes to optimize efficiency, effectiveness, and the overall quality of deliverables.
• Mentorship and Training: Mentoring and guiding junior QA team members, providing training, and fostering a culture of continuous learning and improvement.
• Cross-Functional Collaboration: Collaborating with cross-functional teams, including developers, product managers, and project managers, to resolve complex quality-related issues and ensure alignment with project goals.
• Automation Testing (if applicable): Developing and implementing automation testing frameworks and scripts to streamline testing processes and increase efficiency.
• Quality Metrics and Reporting: Defining and tracking quality metrics, preparing comprehensive reports, and providing insights to stakeholders on project quality status.
• Risk Assessment and Mitigation: Identifying potential risks to quality and collaborating with project teams to develop risk mitigation strategies.
• Regulatory Compliance (if applicable): Ensuring compliance with industry standards, regulatory requirements, and relevant quality certifications.
• Customer Satisfaction: Ensuring that deliverables meet customer expectations and contribute to high levels of customer satisfaction.
• Root Cause Analysis: Conducting root cause analysis for defects and issues, and implementing corrective and preventive actions to avoid similar problems in the future.
• User Acceptance Testing (UAT) Support: Collaborating with end-users during UAT, providing support, and addressing their feedback to ensure a smooth user experience.
• Test Environment Management: Coordinating and managing test environments to ensure they are available and suitable for testing activities.
• Continuous Learning: Staying updated with the latest QA tools, methodologies, and industry best practices, and incorporating them into QA processes.

SKILLS REQUIRED

• Proficiency in various testing methodologies, tools, and techniques, as well as hands-on experience in manual and automated testing.
• Ability to lead and guide QA teams, providing mentorship, and fostering a collaborative work environment.
• Attention to Detail: Meticulous attention to detail to ensure comprehensive test coverage and accurate defect reporting.
• Adaptability: Ability to adapt to changing project requirements, timelines, and priorities, and respond effectively to unforeseen challenges.
• Quality Metrics and Reporting: Ability to define and track quality metrics, prepare comprehensive test reports, and provide valuable insights to stakeholders.
• Time Management: Effective time management skills to prioritize testing activities and meet project deadlines.
• Testing Environment Management: Skill in coordinating and managing testing environments to ensure they are suitable for testing activities.
• User Acceptance Testing (UAT) Support: Ability to collaborate with end-users during UAT and address their feedback to ensure a smooth user experience.
• Documentation and Process Adherence: Capability to create and maintain test documentation and adhere to established QA processes and standards.

QUALIFICATIONS

Degrees in fields such as Business Administration, Economics, Finance, Computer Science, Engineering, or a related discipline.

• Quality Assurance Experience: Extensive hands-on experience in quality assurance, software testing, and test planning across various projects and products.
• Testing Methodologies: Proficiency in using different testing methodologies, such as black-box testing, white-box testing, regression testing, and automation testing.
• Test Planning and Execution: Experience in creating comprehensive test plans, test cases, and test scripts and executing them to validate software functionality and identify defects.
• Test Automation (if applicable): Demonstrated experience in test automation using tools such as Selenium, JUnit, TestNG, or other automation frameworks.
• Defect Management: Track record of managing defect lifecycles, identifying root causes, and collaborating with development teams to address and resolve issues.
• Cross-Functional Collaboration: Experience in collaborating with development teams, product managers, and other stakeholders to understand requirements and ensure the delivery of high-quality products.
• Quality Metrics and Reporting: Ability to define and track quality metrics, prepare test reports, and provide insights to stakeholders on project quality status.
• Testing Environment Management: Experience in coordinating and managing testing environments to ensure they are suitable for conducting testing activities.
• Process Improvement: Proven ability to identify process improvement opportunities and implement enhancements to optimize testing efficiency and effectiveness.
• Mentorship and Leadership: Experience in mentoring and guiding junior QA team members, providing training, and fostering a culture of continuous learning.
• Risk Assessment and Mitigation: Ability to identify potential risks to quality and collaborate with project teams to develop risk mitigation strategies.
• User Acceptance Testing (UAT) Support: Involvement in UAT activities, working with end-users to validate that the developed solution meets their needs and requirements.
• Quality Standards and Compliance: Familiarity with industry quality standards and best practices, as well as any regulatory compliance requirements (e.g., ISO, FDA, HIPAA) relevant to the organization's domain.
• Agile and Scrum (if applicable): Experience in working in an Agile or Scrum development environment, participating in sprint planning, and collaborating in cross-functional Scrum teams.
• Continuous Learning: Staying updated with the latest QA tools, methodologies, and industry trends, and incorporating them into QA processes.
• Documentation and Process Adherence: Demonstrated ability to create and maintain test documentation and adhere to established QA processes and standards.
• Communication Skills: Excellent communication and collaboration skills to effectively convey testing results, defects, and project status to diverse audiences.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Flextime
• Health insurance
• Opportunities for promotion

Work Location: In person