Technical Support

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a Technical Support Representative to handle player inquiries, troubleshoot technical issues, resolve account concerns, and provide exceptional support through Zendesk. You'll assist a primarily older, non-technical audience with empathy and clarity...

Job Summary:To be able to provide after-sales technical support to API Developer Portal/Marketplace products and handle issues or inquiries raised by corporate API clients/consumers. Job Description:1. Receive API product-related issues and inquiries from API Consumers via email and/or Viber messages.2. Provide a timely and accurate response/acknowledgment...

We're Hiring: Customer Operations – Inbound Technical SupportWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for...

Nature of Business: Sound Systems (Speakers & Amplifiers)Answer inbound calls from customers (or potential customers) who have questions and/or need help with consumer electronics. More on trouble shootiingPerform troubleshooting, handle warranty matters and general tech related questions, identify and escalate priority issues to next level support when...

Basic Qualifications:At least HS Graduate1 year experience in handling Telco AccountHandled Australian Account (Preferably but not required)Willing to work on Ortigas, Pasig CityGood English Communication SkillsCan start ASAPDuties:Assist customers in troubleshooting through inbound callsProvide Tech Support to customers with positive...

Job Qualifications:BS graduate in either information technology, computer science, management, or business administration.At least 2 years of relevant experienceKnowledgeable in designing, developing, and maintaining custom Google Apps Scripts to automate manual processes and streamline business workflows across Google Workspace (Sheets, Docs, Gmail, Drive,...

Duties & ResponsibilitiesEnsure endpoint security by Installing updates and security patches of workstations and applications.Configure, deploy, and troubleshoot desktops, laptops, printers, biometric devices, and CCTV systems.Support and configure OneDrive, Email outlook, SharePoint, and MS Teams for users.Experience in configuring and troubleshooting email...

Key ResponsibilitiesHandle tech support tickets, including issue resolution and proper escalationPerform application testing for new and updated AC system releasesConduct and manage technical checks to ensure system readiness and stabilityDocument issues, fixes, and test results accuratelyCollaborate with developers and IT teams during system updates and...

Role DescriptionThis is a full-time on-site role located in Pasig for a Project Support in a Telecom Project position. The individual in this role will assist in the coordination and execution of various telecom project activities, including providing support to the project management team, pre-billing task, ensuring timelines are met, and helping to resolve...

Job SummaryThe Operations Support Officer - Lead is responsible for the day-to-day operational support, monitoring, and first-line issue resolution of enterprise systems.This role ensures that systems remain available, reliable, and usable for clients, end-users, and stakeholders.The Operations Support Officer - Lead acts as the first responder to system...