Office Support

1. User Support & Help Desk Management• Serve as the first point of contact for all internal staff experiencing technical issues.• Manage the entire IT support queue: All requests and tasks (including from the IT Manager) must be logged, prioritized, and tracked as a ticket from submission to resolution.• Provide timely and professional support via...

Purpose, Key Objectives and ContextThe Finance team is responsible for supporting our business and customer transactions by delivering effective financial and accounting controls, providing efficient shared services and leverage technology to simplify and standardise processes.Reporting to the Shared Services Manager, the Accounts Payable Team Leader...

The Accounts & Admin Officer is primarily responsible for managing the end-to-end accounts receivable process for a dedicated portfolio of key Australian supermarket accounts. The core mission is to ensure accurate and timely invoicing, payment allocation, and financial reconciliations, directly addressing and reducing error rates. This role also provides...

Job SummaryWe are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global markets and some of the world's top brands. This role is ideal for candidates who are eager to grow, develop new skills, and build a long-term career with us.The PSA is responsible for managing the end-to-end order...

Job SummaryWe are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, suxpporting global markets and some of the world's top brands. This role is ideal for candidates who are eager to grow, develop new skills, and build a long-term career with us.The PSA is responsible for managing the end-to-end order...

Position PurposeTo service the client's customers by processing orders, providing excellent customer service, and promoting the e-commerce site. The role also provides administrative and service support to team members, Customer Service Seniors, and the CSC Manager.As a customer advocate, this role is about guiding and inspiring customers to get outdoors and...

Role PurposeTo manage credit, claims, and collections for major accounts, ensuing accurate processing, timely payments and effective resolutionsKey AccountabilitiesCredit and Claims Management – process credit notes related to;Damaged stock, Short supply, Duplicated orders, Rejected delivery, Returned delivery, Expired stock - major account, Promo...

Key Accountabilities:Email Management:Receive and manage enquiries.Phone Support:Handle incoming phone enquiries.Claims Processing:Review/verify credit and return requests (email).Process credit notes once conditions are satisfied.E-Commerce Orders (Shopify):Monitor for issues, cancel fraudulent orders.Follow up on ETAs, handle...

Broker Support OfficerAustralian Mortgage Broking FirmSummary:This role involves proactively supporting our client's Brokers, helping to ensure that applications are submitted and processed efficiently, and that customers are provided with a first-class service experience.Success in this position requires good attention to detail, confident communication...

TheCustomer Support and Data Officerserves as the primary bridge between website users, data contributors, and the internal product team. This role manages the full lifecycle of customer issues and data account requests—from intake and investigation to escalation, tracking, and resolution communication—ensuring service quality, stakeholder satisfaction,...