E-Commerce Specialist
1 week ago
The E-Commerce Specialist is responsible for managing and optimizing the company's online sales channels to drive revenue growth and enhance customer experience. This role involves overseeing product listings, online store operations, promotions, and performance analysis across e-commerce platforms.
Key Responsibilities
- Manage and maintain the company's e-commerce platforms (e.g., website, online marketplaces, and social commerce channels).
- Create, upload, and optimize product listings, including descriptions, images, pricing, and inventory levels.
- Monitor online sales performance, traffic, and conversion rates; prepare regular sales and performance reports.
- Coordinate with Marketing, Sales, and Operations teams to execute online promotions, campaigns, and product launches.
- Ensure accuracy of product information, availability, and order fulfillment status.
- Handle basic troubleshooting of e-commerce platform issues and coordinate with vendors or IT support when needed.
- Implement SEO best practices and platform optimization to improve product visibility.
- Manage customer inquiries, reviews, and feedback related to online purchases.
- Track competitors' online activities, pricing, and promotions to identify market opportunities.
- Ensure compliance with company policies, brand standards, and platform guidelines.
Qualifications and Requirements
- Bachelor's degree in Marketing, Business Administration, Information Technology, or related field (preferred).
- At least 1–2 years of experience in e-commerce operations, digital sales, or online store management.
- Familiarity with e-commerce platforms such as Shopify, Lazada, Shopee, Amazon, or similar systems.
- Basic knowledge of digital marketing, SEO, and online advertising is an advantage.
- Proficiency in MS Excel/Google Sheets and data analysis.
- Strong attention to detail and organizational skills.
Job Types: Full-time, Permanent
Pay: Php20, Php30,000.00 per month
Work Location: In person
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