Community Operations Intern

1 week ago


Makati Metro Manila Philippines kumu Full time ₱150,000 - ₱300,000 per year
We're looking for an enthusiastic and organized Community Operations Intern to help onboard and support new users on Kumu. You'll play a key role in ensuring smooth operations during live sessions, guiding users on how to top-up and earn, and encouraging participation in social games. If you're people-oriented, love fast-paced digital communities, and want hands-on experience in platform operations and user engagement, this role is for you

What you'll do:
  • Onboard new users and teach them how to top-up and earn on Kumu
  • Convert users into social game participants
  • Keep the game room slots active and fun
  • Prioritize users who are on-cam and engaged
  • Manage the vibe: drop lucky gifts, play social games, and kick inactive users (off-cam or not gifting)
  • Be the go-to support: answer questions about top-ups, withdrawals, and how everything works
  • Run the messenger group for new users and encourage them to join the live
  • Take and share jackpot screenshots in our Facebook group to keep the hype alive
You might be a good fit if you:
  • Love live streaming culture and online communities
  • Enjoy multitasking and keeping things organized
  • Have good vibes and great communication skills
  • Are comfortable being online and engaging with people regularly
  • Want hands-on experience in community ops, user engagement, or platform support

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