Branch Service Associate

About the role

As a Branch Service Associate at City Savings Bank in Navotas City, Metro Manila, you will be a key member of our retail banking team, responsible for delivering exceptional customer service and supporting the daily operations of our local branch. This is a full-time position, offering a stable career path with opportunities for growth and development within our organisation.

What you'll be doing

1. Providing friendly and knowledgeable assistance to customers, addressing their banking needs and inquiries
2. Assisting with account openings, deposits, withdrawals, and other routine banking transactions
3. Maintaining accurate records and documentation for all customer interactions and transactions
4. Cross-selling bank products and services to customers based on their financial needs
5. Collaborating with the branch team to ensure smooth and efficient daily operations
6. Adhering to all bank policies, procedures, and regulatory requirements

What we're looking for

1. A minimum of 1 year of experience in a customer-facing role, preferably in the banking or financial services industry
2. Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
3. Strong attention to detail and the ability to work accurately with financial data and records
4. Basic knowledge of banking products, services, and operations
5. Proficiency in using computer systems and software applications
6. A team player with a positive attitude and a willingness to learn and grow
7. A graduate of Business Course
8. Fresh graduates are welcome to apply.

What we offer

At City Savings Bank, we are committed to providing our employees with a competitive compensation package, including a base salary, performance-based bonuses, and a comprehensive benefits program. We also offer opportunities for career advancement, ongoing training and development, and a supportive and collaborative work environment. Your well-being is important to us, and we encourage work-life balance through flexible scheduling and various wellness initiatives.

About us

City Savings Bank is a leading retail bank in the Philippines, with a strong presence in the Navotas City area. We have been serving the financial needs of our local community for over 20 years, and are known for our commitment to innovation, excellence, and customer-centric approach. Our mission is to empower individuals and businesses to achieve their financial goals, and we strive to be the bank of choice in the communities we serve.

Apply now to become part of the City Savings Bank team and take the next step in your banking career.