Microsoft Identity Manager

1 week ago

Manila, National Capital Region, Philippines Capgemini Full time $80,000 - $100,000 per year

Job Summary

The Microsoft Identity Manager (MIM) Engineer will utilize expert level experience and knowledge of on-premises Active Directory, Exchange, Microsoft Identity Manager, Office 365, Azure Active Directory and Directory Synchronization tools, for a large enterprise environment operations support and administration. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.

Required Skill and Experience:

  • Work closely with vendors to resolve user and production issues.
  • Participate in operational support and on-call for a large enterprise environment.
  • Troubleshoot Microsoft Identity Manager (MIM) on-premises servers and M365 resources.
  • Generate operational documentation including change management paperwork.
  • Work on multiple operational issues at one time
  • Perform other related duties as assigned.
  • Provide support for release deployments in a 24x7 operations environment as required.
  • Produce technical and operational documentation.

Role Requirements

  • Must have experience with MIM 2016 or FIM 2012 R2 Sync, implementation, and management of FIM/MIM identity solutions utilizing Portal.
  • 5 years minimum of progressive experience in supporting environments using Microsoft platforms with Active Directory, Exchange, and Office 365.
  • Must be able to communicate technical concepts clearly to a wide audience.
  • Demonstrate a customer focused attitude.
  • 1+ Service Now or equivalent ticketing system experience
  • Must be able to communicate technical concepts clearly to a wide audience.
  • Experience with creating and leveraging PowerShell scripting and automation.
  • ITIL experience (preferred)
  • Ability to work in a 24x7 on-call after hour rotation environment.
  • Good understanding of change management
  • Microsoft Certified Professional certification is a plus.
  • Must be amenable to work on a hybrid set-up in Pasay City (Mall of Asia Business Complex)

Required Soft Skills:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team.
  • Willingness to learn and adapt to new technologies.
  • Attention to detail and commitment to accuracy.

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