
BPO Collection Agent
3 days ago
COMPANY PROFILE: This company is one of the largest IT companies not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.
Position: BPO Collection Agent
Company Industry: IT Company
Work Location: Quezon City
Postal Code: 1110
Salary: Php20,000-Php40,000
Work Schedule: Monday – Friday (Nightshift)
Work Set Up: Onsite
BENEFITS:
Government Mandated Benefits
HMO
Vacation Leave
Sick Leave
13th Month Pay
Allowances
JOB REQUIREMENTS:
Bachelor's degree holder
With at least 1-3 years' experience in collection in a BPO or Shared Service company
Amenable to work fully onsite in Quezon City
Amenable to work on night shift schedule
Can start as soon as possible
JOB RESPONSIBILITIES:
Answering calls and emails from clients both inside and outside the company
Gather past-due invoices and contact clients via portal, email, or phone.
Collaborate with other business units on cash applications or invoices/billings in order to independently reconcile complex accounts and assist in promptly resolving customer issues,
Prioritizing, managing, and resolving existing client issues as well as handling payments requires technology, communication, and organizational skills.
Manage account reconciliations on a daily and/or monthly basis by using spreadsheets
Prepare to reimburse customers for overpayments, duplicate payments, and payments to the wrong business by conducting an analysis.
Other tasks may be assigned related to collection
RECRUITMENT PROCESS: ONLINE INTERVIEW
Initial Interview
Panel Interview
Communication Interview
Job Offer
Job Type: Full-time
Pay: Php20, Php40,000.00 per month
Work Location: In person
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