Medical Account Specialist
4 hours ago
- Open to Fresh Graduates
- No BPO or Call Center Experience Required
- Perfect opportunity to kickstart your career in the healthcare/BPO industry
- Handle inbound/outbound calls from patients, healthcare providers, and insurance companies
- Assist with medical inquiries, appointment scheduling, claims processing, and benefits verification
- Provide accurate information and excellent customer service to clients in the healthcare sector
- Document all interactions accurately in the system
- Escalate complex cases to supervisors or senior team members when necessary
- Bachelor's Degree in any Medical Allied course → Preferred courses: Nursing (BSN), Pharmacy, Physical Therapy, Medical Technology, Radiology Technology, Respiratory Therapy, Occupational Therapy, or related fields
- Fresh graduates are highly encouraged to apply
- No prior work experience required – comprehensive training will be provided
- Good English communication skills
- Willing to work on rotating/shifting schedules if needed (including nights, weekends, and holidays)
- Amenable to work onsite
- Competitive salary + performance incentives
- HMO coverage from Day 1 + free dependent coverage
- Paid training
- 13th-month pay + bonuses
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
- Career growth opportunities in the healthcare BPO industry
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