Administrative Support – Business Development

7 days ago

Taguig, National Capital Region, Philippines Minutes to Seconds Full time

Purpose of the Role
Provide dedicated administrative and compliance support to the Business Development and Research & Development teams. This role ensures accurate regulatory documentation, timely portal entries for major retail partners (Woolworths, Coles, Aldi), and efficient handling of compliance-related tasks, freeing internal teams to focus on strategic initiatives.

Key Responsibilities
Regulatory & Compliance (R&D)

  • Maintain and update compliance documentation for product development and regulatory submissions.
  • Track ethics and code of conduct acknowledgments.
  • Prepare and upload required documents for audits and certifications.
  • Monitor compliance calendars and ensure deadlines are met.
  • Assist NPD coordination: Maintain Change Request Forms (CRFs) and related records; support BOM updates.
  • External testing: Prepare documentation, obtain quotations, liaise with external laboratories on test requirements, protocols, and result follow-ups.
  • Raw material assessments: Coordinate approvals with Quality and Procurement teams.

Portal & EDI Management (Business Development)

  • Manage Woolworths, Coles, and Aldi portal entries, including:

  • Uploading and validating purchase orders (PO), purchase order acknowledgments (POA), and purchase order confirmations (POC).

  • Monitoring error folders and escalating issues promptly.

  • Running exception reports and notifying stakeholders of shortages within required timeframes.

  • Support deployment activities for EDI updates (e.g., defect triage, rollback coordination).

General Administrative Support

  • Data entry and maintenance of pricing, margin analysis, and compliance logs.
  • Prepare summaries and reports for BD and R&D leadership.
  • Coordinate cross-functional communication for routine updates and alerts.

Requirements
Skills & Experience

  • Strong attention to detail and accuracy in data entry and compliance documentation.
  • Familiarity with retail portals and EDI processes (Woolworths, Coles, Aldi preferred).
  • Understanding of regulatory requirements in FMCG or manufacturing environments.
  • Proficient in Microsoft Office and ERP systems.
  • Excellent organizational and time management skills.
  • Ability to work effectively in a multidisciplinary, fast-paced environment.
  • Basic technical understanding of cleaning products and associated testing requirements.
  • Prior experience supporting NPD activities in FMCG or manufacturing environment.

Reporting Line

  • Reports to: Chief R&D Officer and Chief Customer Officer (dual reporting).
  • Dotted line: Head of People & Culture.
  • Works closely with: Business Development Manager, R&D Manager, and external compliance partners.

Performance Indicators

  • Timely and accurate completion of portal entries and compliance tasks.
  • Zero missed deadlines for regulatory submissions.
  • Reduction in administrative burden for BD and R&D teams.

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