Sr. Software License Program Manager

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT
OpenText is more than just a place of employment. It's an exciting and diverse organization with intelligent people, innovative programs, and dynamic opportunities to enhance your career and life. The OpenText culture recognizes "People First" and supports you to further develop and grow your career.

OpenText Compliance Organization conducts periodical audits on our customers, analyzes the data collected and presents the results in front of the customers. We have a global team with unique roles and responsibilities. Our Asset Amendments team is responsible for analyzing the data provided for a software license transfer, coordinating with other stakeholders in our team and providing ample support to the field including Compliance Managers, Sales and Maintenance reps.

What The Role Offers

• Analyzing Software License Transfer (SLT) request
• Preparing a preliminary analysis of the request and sharing it with Compliance Managers for their inputs
• Extracting the contracts and entitlements for both transferor and transferee
• Preparing the software license agreement along with the fees
• Creating a quote with the software license fee accurately
• Validating the signed software license agreement and performing the actual transfer of assets
• Drafting and sharing the completion letters with stakeholders
• Advising/consulting accountable stakeholders in OpenText, as needed
• Coordinating with compliance managers and/or sales reps and/or maintenance reps as needed independently to ensure the SLT process is completed in the required timeframe.
• Escalating issues arising during the process promptly and following up on the resolution
• Being able to handle end to end SLT process independently
• Being a subject matter expert on the process
• Understand, suggest and implement process improvements
• Identifying areas of automations
• Proactively understand, suggest and implement process improvements including identifying areas of automation
• Guided by company policies, defined objectives and professional standards, independently leads projects and processes
• Will be focused on individual deliverables which may involve coordinating and guiding the work of others
• Will be accountable for end-to-end processes, smaller scale projects, and deliverables
• Adapts to ambiguity in some situations recommending courses of appropriate action
• Needs to enhance relationships and networks with senior internal/external partners who are not familiar with the subject matter

What You Need To Succeed

• Must have SAM/Software License Auditing or Software License Transfer experience of at least 5 years
• Strong data analytical skills supported by fact-based decision making
• Proficient knowledge of Excel is a must
• Proficient reporting skills desired
• Ability to critically analyze and use fact-based decision making
• Flexibility to work in global shifts if needed

Education & Experience Required

• Graduates with an aggregate score above 60% for all years and with a minimum of 5 years of relevant experience desired or minimum of 10 years' experience in SAM domain desired

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.