Logistic and Shipping Team Lead

2 days ago


Pasay, National Capital Region, Philippines J-K Network SERVICES Full time

COMPANY PROFILE: A maritime / logistic industry group specializing in maritime services, shipping, and vehicle logistics. It offers technical and logistics solutions, and marine products. This company established year for over 136 years ago.

Position: Logistic and Shipping Team Lead

Company Industry: Maritime Company

Work Location: Pasay City

Work Schedule: Monday-Friday

Salary: Php50,000-Php65,000

Work Set Up: Onsite

BENEFITS:

Government Mandated Benefits

HMO

Vacation Leave

Sick Leave

13th Month Pay

JOB REQUIREMENTS:

Bachelor's degree holder

With at least 3-5 years' experience from ships agency or relevant shipping experience

Amenable to attend interviews

Amenable to work onsite

Can start as soon as possible

JOB RESPONSIBILITIES:

Assist the Hub Agency Manager in implementing Hub Agreements and ensuring timely appointment handling and port call execution.

Coordinate closely with Operations and agents to meet customer expectations and manage DA requirements.

Support coaching, training, and performance development of Hub and Ships Agency Customer Service staff.

Provide ships agency support to customers, the Hub team, and Sales, including resolving operational issues.

Use customer insights to promote agency services and contribute to Hub Agreement pricing with Sales.

Maintain accurate agency agreement information in IT systems and ensure regulatory compliance.

Collaborate with Sales and Key Account Managers to meet contractual obligations and sales targets.

Handle investigations, disputes, complaints, and KPI reporting as required.

RECRUITMENT PROCESS: (FACE TO FACE)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php50, Php65,000.00 per month

Work Location: In person


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