Logistic and Shipping Team Lead
2 days ago
COMPANY PROFILE: A maritime / logistic industry group specializing in maritime services, shipping, and vehicle logistics. It offers technical and logistics solutions, and marine products. This company established year for over 136 years ago.
Position: Logistic and Shipping Team Lead
Company Industry: Maritime Company
Work Location: Pasay City
Work Schedule: Monday-Friday
Salary: Php50,000-Php65,000
Work Set Up: Onsite
BENEFITS:
Government Mandated Benefits
HMO
Vacation Leave
Sick Leave
13th Month Pay
JOB REQUIREMENTS:
Bachelor's degree holder
With at least 3-5 years' experience from ships agency or relevant shipping experience
Amenable to attend interviews
Amenable to work onsite
Can start as soon as possible
JOB RESPONSIBILITIES:
Assist the Hub Agency Manager in implementing Hub Agreements and ensuring timely appointment handling and port call execution.
Coordinate closely with Operations and agents to meet customer expectations and manage DA requirements.
Support coaching, training, and performance development of Hub and Ships Agency Customer Service staff.
Provide ships agency support to customers, the Hub team, and Sales, including resolving operational issues.
Use customer insights to promote agency services and contribute to Hub Agreement pricing with Sales.
Maintain accurate agency agreement information in IT systems and ensure regulatory compliance.
Collaborate with Sales and Key Account Managers to meet contractual obligations and sales targets.
Handle investigations, disputes, complaints, and KPI reporting as required.
RECRUITMENT PROCESS: (FACE TO FACE)
Initial Interview
Final Interview
Job Offer
Job Type: Full-time
Pay: Php50, Php65,000.00 per month
Work Location: In person
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