Collection Assistant

1 day ago

Ayala Alabang, National Capital Region, Philippines FLI Full time ₱180,000 - ₱216,000 per year

The Collection Assistant is responsible to control portfolio delinquency by meeting collection targets in terms of curing and Flow rates

1.Achieved collection effectiveness and efficiency by meeting productivity benchmarks and flow rates (past due and current ratio) by performing collections efforts through email call outs.

2.Expected to be expert in account review, account ledgering, payment arrangement negotiations/credit extension, if necessary, request facilitation/endorsement, policy and process implementation, and other related tasks.

3.Facilities and coordinates concerns and requests within the turn-around time by either:

  • processing requests related to collection department
  • liases with internal and external units in-charge of the client's concern.

4.Initiates cancellation of accounts due to non-payment of the monthly amortization after exhausting all means to contact and collect the overdue monthly amortization.

  1. Expected to be able to serve as back –up Representative for walk – in Service Desk.

  2. Maintain a professional manner in communication that is representative of FLI's quality service when serving clients

  3. Suggest and support changes in processes and policies implemented within the unit. Also, expected to support activities that Team Leader and/or Department Head assign to the Representative within one's capacity.

QUALIFICATIONS

  • Bachelor's Degree in any business-related course or its equivalent.
  • Preferably with 1-year experience on Operations of real estate, banks or any other related industry but fresh graduates are welcome to apply.
  • Experience in handling different clients profile
  • Available as a reliever for 5 months
  • Must be willing to work onsite in Alabang, Muntinlupa

Job Type: Fixed term

Contract length: 5 months

Pay: Php18, Php21,000.00 per month

Work Location: In person

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