CSR (Electronics)

1 day ago


Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full time ₱24,000 per year


We are looking for CSR for a BPO Company in Cebu City

This role is an Onsite role that follows a Shifting Schedule

Salary pays up to 24K depending on experience and interview results

Minimum Requirement of at least 2 years of BPO experience required

Requirements:

  • HS/SHS Graduate (Old/New)
  • ALS Passers w/ certificate
  • 2 years Vocational - Bachelor's Degree
  • Excellent Written & Verbal Communication Skills
  • 2 years BPO Experience
  • 6 Months Sales (accumulative)
  • 1 year Chat (accumulative)
  • Combined Chat and Sales Experience w/ more than 1-year BPO experience can be accommodated

Responsibilities:

  • Handling inbound customer service calls;
  • Processing inbound sales calls;
  • Taking inbound or placing outbound collections calls;
  • Answering technical support inquiries via incoming calls, chat or email;
  • Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and
  • Performing other duties as assigned.



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