Home-Based Talent Acquisition Operations Assistant

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

The DCX Talent Acquisition Operations Assistant plays a vital role in supporting DCX's end-to-end recruitment and onboarding processes. This position provides operational, administrative, and analytical assistance to ensure efficient hiring workflows and seamless onboarding experiences for new hires and interns. This role involves coordinating with various teams, maintaining the integrity of recruitment data, generating insightful reports, and assisting with process improvement initiatives within the Talent Acquisition Operations team. The assistant also directly supports the Director of Talent Acquisition Operations by conducting research, documenting, and coordinating projects.

REQUIRED CORE COMPETENCIES 

• Attention to Detail: Ensures the accuracy of records, documents, departmental compliance, and other documentation necessary for the effective implementation of training programs.

• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.

• Problem-solving: Ability to resolve organizational issues promptly and efficiently, focusing on positive outcomes.

• Time Management: Manages multiple tasks, prioritizes effectively, and meets deadlines in a fast-paced environment.

• ATS Technical Proficiency: Ability to navigate independently complex ATS tools and champion data confidentiality, integrity, and availability.

WHAT YOU WILL DO 

• Provides additional support to the Talent Sourcing and Assessment team during bulk and seasonal hiring. Conducts preliminary assessments of candidates and prepares related documents.

• Provides additional support to the Talent Onboarding team in completing, reviewing, and approving pre-employment requirements. Prepares summaries and reports related to this.

• Provides administrative support to the Director of Talent Acquisition Operations, including, but not limited to, meeting representation, events management, business intelligence, team development, etc.

• Serves as the main contact for DCX interns regarding their pre- and post-internship documents and activities. Works closely with the interns' immediate supervisor and other internal stakeholders to meet the interns' industry requirements.

• Manages Talent Acquisition Operations, data management, and reporting. Utilizes ATS tools like Workday and HiredScore to create, visualize, and analyze metrics, data, and trends.

• Supports process documentation, standard operating procedures (SOPs), and continuous improvement initiatives for TA Operations.

• Assists in handling internal and external communication related to TA Operations, ensuring timely dissemination of updates, announcements, and reports.

• Performs other tasks analogous to the foregoing.

WHAT WE LOOK FOR 

• Education: Bachelor's degree in human resources, psychology, communications, social sciences, business administration, or any related field.  

• Experience: At least three (3) years of direct experience in talent acquisition or end-to-end human resource management. Experience in the BPO industry is an advantage.  

• Certifications & Licenses: No certifications required. However, a licensed Psychometrician and certification in Recruitment and Selection or Human Resources Management are a plus.

• Language Proficiency: Excellent verbal, written, and English communication skills. 

• Technical Skills: Proficient in both Microsoft and Google applications. Basic to intermediate knowledge of ATS, like Workday and Asana, is an advantage.

• Industry-Specific Software/Knowledge: Preferably experienced in the BPO industry.

WHAT WE OFFER

• Salary Range: PHP 25,000 - PHP 30,000

• Industry: Business Process Outsourcing

• Job Type: Full-time

• Work Shift: Split shift 8:00 AM – 1:00 PM | 8:00 PM – 12:00 AM or 1:00 PM – 10:00 PM PHT

• Workdays: Monday through Friday (PH)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Internet stipends upon regularization

• HMO Coverage

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are looking for a company that values growth and strongly emphasizes its people-centered culture, DCX is the place for you. As we say around here, LET'S GROW

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us