Travel Account Specialist

3 days ago

Manila, National Capital Region, Philippines Alpha Brothers Manpower Agency Inc. Full time

Here's the updated version with
Remote
as the location:

Job Title:
Travel Account Specialist

Location:
Remote (Philippines Only)

Experience Required:
3–5 years

Job Summary:

We are seeking an experienced Travel Account Specialist
with a strong background in river cruises and airline operations. The ideal candidate will be proficient in
SABRE, Amadeus, Apollo, Altea, Oscar, and Opera
systems and have hands-on experience in ticketing, reservations, VIP handling, auditing, and SOP implementation. This role requires excellent customer service skills and the ability to maintain high operational standards.

Key Responsibilities:

  • Manage ticketing and reservations for airlines and river cruises.
  • Provide VIP support and personalized travel solutions for clients.
  • Ensure compliance with company SOPs and assist in auditing processes.
  • Handle customer inquiries, complaints, and service requests professionally.
  • Maintain accurate records and documentation in relevant systems.
  • Collaborate with internal teams to optimize workflow and service delivery.

Qualifications:

  • 3–5 years of experience in travel operations, ticketing, and reservations.
  • Proficiency in
    SABRE, Amadeus, Apollo, Altea, Oscar, and Opera
    .
  • Strong knowledge of airline and river cruise operations.
  • Excellent organizational, communication, and customer service skills.
  • Detail-oriented with experience in auditing and implementing SOPs.
  • Ability to manage VIP accounts and provide high-level client support.

Why Join Us:

  • Work remotely from anywhere.
  • Handle high-profile accounts and VIP clients.
  • Join a collaborative team with opportunities for career growth.

How to Apply:

Interested candidates may send their resume and cover letter
to nadine, with the subject line:
"Travel Account Specialist Application – [Your Name]"
.

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