Product Manager

Join a dynamic team within our Compliance division, which is responsible for ensuring surveillance platforms, models and coverage meet the risk requirements of Macquarie. Our focus is ensuring the surveillance system coverage and capabilities remain fit for purpose to meet regulatory requirements and internal risk assessments across both eComms and Voice surveillance.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?
You will be responsible for supporting the effectiveness of our eComms surveillance platforms by assisting with user onboarding, writing requirements for system features and enhancements, and performing system testing and troubleshooting. You will be onboarding new users, investigating user access and system issues, and maintaining system integrity through monthly system updates. In collaboration with internal teams, you will address areas for uplift, including system enhancements and new channel onboarding.

Additionally, you will support the management of the overall book of work and help keep stakeholders informed about updates to the eComms and Voice product roadmap. Your contributions will extend to project delivery, where you'll assist with developing user cases, participating in testing activities, and implementing solutions.

What You Offer

• 3 years of experience in a similar role within the tech or banking and financial services industry
• Experience or a keen interest in electronic communication surveillance, risk management, compliance or technology
• Demonstrated ability to manage multiple stakeholders across varying levels of seniority effectively
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and work collaboratively
• Strong analytical, problem-solving and organisational skills with a high level of attention to detail
• Able to work independently, meet deadlines and propose viable solutions
• Curiosity and a willingness to learn and adapt in a dynamic environment.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What We Offer
Benefits
At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About the Risk Management Group
Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, market risk, operational risk, aggregate risk and prudential, and central.

Our commitment to diversity, equity and inclusion
We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.