Van Driver

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. 

The Driver is responsible for providing timely, compliant and safe execution of services across all Crown operations. The Driver is responsible for overall operation of company vehicles in delivering and retrieving of client's assets like, but not limited to, records, documents, household goods, office equipment, properties and various other items.

The Driver works closely with their Supervisor and might be involved in supervision of other drivers, company vehicles maintenance, and participate in different time slots when called upon.

Key Focus Areas

· General Tasks

· Customer Service

· Corporate Social Responsibility

· Other

Key Tasks and Responsibilities

General Tasks

· Work with the Planning & Dispatch Officer/Supervisor on the scheduled jobs.

· Complete paperwork accurately and efficiently and submit to Operations office or others, as appropriate

· Ensure that all vehicle related reporting is completed in a timely manner

· Drive defensively and handle all types of road conditions

· Conduct a daily general maintenance check of the truck and clean the vehicle

· Carry out basic vehicle maintenance

· Ensure safe delivery of goods

· Perform pre and mid trip vehicle and security inspections

· Provide high quality customer service.

· Ensure the load is correctly placed and secured to avoid any damage to the truck or goods

· Assist in unloading and loading of goods

· Contribute to a safe and healthy work environment by reporting all accidents, near misses and hazards, avoid unsafe practices at work.

Customer Service

· Provide excellent customer service by completing all jobs in a timely and compliant manner, and directly coordinating with the customer to address immediate concerns when necessary.

· Immediately escalate any issue to the Supervisor which cannot be resolved to ensure customer complaints and concerns are quickly addressed.

· Take responsibility and accountability for the security, protection, confidentiality and integrity of the items in the vehicle during transit.

Corporate Social Responsibility

· Support the company CSR commitment and goals.

· Utilising and encouraging environmentally sustainable practices, including:

• Recycling boxes and packaging materials wherever possible

• Reducing natural resource (water, energy, fuel, paper) whenever practical

Other

· Complete other duties as directed by the Operations / Warehouse Manager.

· Demonstrate and promote the company vision and values.

Aptitude, Knowledge and Qualifications

Aptitude

· Excellent communication skills.

· Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.

· Solution oriented approach to problem solving and decision making.

Professional Knowledge and Skills

· Thorough understanding of and willingness to adhere to local road / traffic rules.

· Fluency in local language and English written language.

Qualifications

· Valid Drivers License

· At least 2 years Industry Experience

· At least 2 years experience in driving light goods, medium goods or heavy goods vehicles

Competencies

Crown Core

· Determined

· Caring

· There

· Open-minded

· Sharing

Job Specific

· Customer Service

· Productivity

· Quality

· Reliability

· Work Environment/Safety Mgmt

Values

The Crown Worldwide Group is guided by five key "values". These "values" are our underlying beliefs, they are a description of the way we see the world and what is most important to us.

They are the basic principles that will guide and shape the way we think and act. This includes the way we provide services to our clients, the way we treat each other within the organization and the way we interact with the wider community.

We value … DETERMINED

We value being determined, to the best we can for our customers, our colleagues and ourselves. Our hunger to find ways of improving all that we do, inside and out, is what gives us our edge in the marketplace.

We value … CARING

We value caring about people. We care about their experience, their feelings and their environment, whether personal, local or in the wider world.

We value … THERE

We value being there for our customers and colleagues when and where they need us. We are attentive, with genuine interest and guidance.

We value … SHARING

We encourage the sharing of knowledge. What is a network without knowledge? The physical infrastructure and the technology are mere carriers. The experience and the insight that is shared between people, offices and Countries, that is the network. Sharing knowledge and experience is the platform for wisdom.

We value … OPEN-MINDED

We value being open-minded, to lead the way we need to think differently. To overcome challenges we embrace them with open and inventive minds. Whether its using innovative techniques or adapting the way we work we're constantly thinking of new ways to achieve more for all.