Virtual Assistant

5 days ago

Cagayan de Oro, Northern Mindanao, Philippines Outsource Access Full time

This is a remote position.

We're looking for a detail-oriented and process-driven Facility Scheduler to join our growing team. If you thrive in fast-paced, operations-focused environments and enjoy managing clinician schedules while coordinating with multiple partner facilities, this role is for you. You'll start by managing core scheduling functions—confirming availability, assigning shifts, verifying credential visibility, and ensuring clinicians are fully prepared for assignments—while maintaining accurate records and smooth communication with all stakeholders.

As you demonstrate your expertise, you'll take on broader responsibilities in process optimization, creating scheduling guides, and supporting clinician onboarding and orientation. This is an excellent opportunity for someone eager to grow into a well-rounded operations professional who combines efficiency, organization, and strong partner relations.

Requirements

Key Responsibilities

Clinician Scheduling & Coordination

  • Contact partner facilities via phone and email to request availability and confirm scheduling needs.

  • Accurately schedule clinicians using the designated software platform.

  • Upload available shifts promptly to ensure equal opportunity for all employees.

  • Confirm clinicians review facility profile sheets and adhere to clock-in/clock-out procedures.

  • Step in to manage scheduling responsibilities in the absence of the Facility Scheduler or Facility Scheduling Manager.

Orientation & Onboarding Support

  • Participate in orientation sessions to ensure new clinicians are ready for assignments and aligned with company standards.

  • Review company policies and procedures with new clinicians.

  • Ensure orientees are assigned to shifts promptly.

  • Welcome and engage new staff members during orientation sessions.

  • Promote NursePartners' core values: connecting, caring, and compassion.

Documentation & System Management

  • Maintain accurate records of clinician schedules and facility communications.

  • Use digital platforms for scheduling, messaging, and documentation to ensure seamless operations.

  • Track clinician assignments and shift completions, updating systems as needed.

Adaptability & Collaboration

  • Respond effectively to changing needs and priorities in a fast-paced environment.

  • Work collaboratively with internal staff, external partners, and outsourced professionals.

  • Maintain a professional demeanor when interacting with facilities and clinicians.

Requirements

  • 1–2+ years of experience in healthcare staffing, clinician scheduling, or administrative coordination.

  • Familiarity with clinician credentialing and facility operations is highly desirable.

  • Experience using scheduling or workforce management software (e.g., TeamBridge) is preferred.

Skills & Competencies

  • Strong attention to detail with the ability to manage multiple scheduling tasks efficiently.

  • Clear and professional verbal and written communication skills.

  • Comfortable using digital platforms for scheduling, messaging, and documentation.

  • Professional demeanor and effective collaboration with multiple stakeholders.

Benefits

Employee Benefits

  • Health and Wellness: Comprehensive HMO coverage for you and your dependents.

  • Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.

  • Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.

  • Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.

  • Government Benefits: Full support for required government benefits.

Supplemental Pay Types

  • 13th Month Salary: A festive bonus to celebrate the year's hard work.

  • Overtime Pay: Compensation for your extra effort and time.

  • Night Differential: Additional pay for working late hours or shifts.

  • Incentives: Performance-based incentives to reward your contributions and achievements.

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