Team Lead/ TL

2 days ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱172,000 - ₱215,000 per year

Team Leader – Retail (Customer Service)

Cebu City | Onsite | Shifting Schedule | Night Shift

Lead With Purpose, Drive Results

We are looking for an experienced and motivated Team Leader to guide and support a group of Customer Service Representatives in our Retail account. This role is focused on managing daily operations, providing coaching and development, and ensuring service excellence that aligns with both client and company standards. If you are passionate about leading people and excelling in a dynamic environment, this opportunity is for you.

Qualifications:

  • Completed at least 2 years in college or a bachelor's degree in any field (with valid proof)
  • Minimum of 2 years of leadership or supervisory experience in BPO (any LOB)
  • Strong communication, leadership, and problem-solving abilities
  • Demonstrated success in handling escalations and achieving performance goals

What We Offer:

  • Competitive base salary of ₱32,000
  • Monthly allowance of ₱2,000
  • 20% night differential
  • ₱7,500 quarterly incentives
  • Comprehensive benefits package

For interested candidates, you may send me a message on Viber

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