Client Support Staff

1 week ago

Quezon City, National Capital Region, Philippines Webcast Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

Job Description

  • Efficiently resolve client issues and support tickets with accuracy and professionalism
  • Provide timely, detailed data and reports to support client and hauler inquiries or disputes
  • Collaborate with team members to support daily operations, especially during peak periods or absences
  • Maintain high service standards and contribute to overall team performance
  • Perform additional tasks as assigned by the Team Leader or Assistant Manager

Minimum Qualifications

  • Bachelor's degree in Business Administration or any related field
  • 1–2 years of customer service experience, preferably in B2B environments
  • Strong problem-solving skills with customer empathy and professionalism
  • Detail-oriented with good time management and teamwork abilities
  • Intermediate written and verbal communication skills
  • Proficient in Google Workspace
  • Comfortable using AI tools responsibly to improve productivity
  • Must be willing to report onsite in Quezon City 6 days a week

Job Types: Full-time, Permanent, Fresh graduate

Work Location: In person

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