Operations Assistant

Schedule: Monday - Friday (9PM - 6AM/10PM - 7AM PHT)
*What are we looking for?*

• Highly organized- Able to manage multiple tasks, track various inputs, and prioritize effectively.
• Detail-oriented- Capable of handling large, detailed requests with precision and accuracy.
• An excellent communicator- Strong written and verbal communication skills.
• Collaborative- Comfortable working across multiple teams and managing various tasks.
• A quick learner- Eager to develop proficiency in new tools, systems, and processes.
• Proactive & solutions-driven- Able to anticipate challenges, take initiative, and propose improvements.
• Tech-savvy- Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and familiar with CRM (database) management, accounting, and reporting software.
• Problem solving-oriented- Able to spot and resolve problems effectively.

What will you do?

• Maintain portfolio management and accounting system
• Set up new accounts in Black Diamond for client team review
• Complete set up upon receiving additional information from client teams
• Enable new data feeds; create portfolios and confirm correct relationships
• Update accounts, cost basis data, allocation targets, etc. as needed
• Confirm alignment of updates between system and trading platform
• Enable new client portal users
• Bulk upload data of manually tracked accounts, data field changes, private investment data, or other items as needed
• Run bi-weekly comparison with private investment databas
• Run regular investment and other reports, including:
• Client portfolio performance and holdings
• Client invoices
• Firm portfolio management activities, e.g., transactions, trading volumes
• Compliance testing information
• Respond to requests and address data issues
• Uphold data integrity within portfolio management and accounting system
• Reconcile data between our system, custodians, and internal records
• Identify and resolve data discrepancies or missing information in a timely manner
• Monitor daily feeds and exception reports to ensure accuracy and completeness
• Implement and maintain quality control checks and documentation procedures
• Collaborate with teams to support consistent, reliable client reporting
• Respond to requests and address data issues
• Assist with private investment data management as needed
• Perform special projects and additional duties as assigned

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment with 2 HMO dependents
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• GrabPay Credits
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, an American Financial Services company with over 39 years of expertise in delivering investment, financial advisory, and wealth management services, is gearing up to grow its team. They have delivered client-centric planning and sophisticated investment advice for the past four decades and is dedicated to serving client families worldwide and providing objective advice focused on our client's best interests.

Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.