Service Crew

21 hours ago

Quezon City, National Capital Region, Philippines Luwell Realty and Development Corporation Full time $20,000 - $40,000 per year

A Crew Member job description typically outlines responsibilities including serving customers, assisting with training, adhering to safety procedures, and collaborating within a team. The specific tasks may vary depending on the industry (e.g., restaurant, airline, or other service-oriented businesses), but generally involves a range of duties like taking orders, preparing food/beverages, maintaining cleanliness, and resolving customer issues.

Key Responsibilities:

  • Customer Service: Greeting customers, taking orders, answering inquiries, and ensuring customer satisfaction.
  • Food Preparation/Serving: Preparing and serving food and beverages, possibly including tasks like wrapping, chopping, or assembling items.
  • Cleanliness and Organization: Maintaining a clean and organized work area, including cleaning tables, restrooms, and other areas.
  • Teamwork: Collaborating with team members to ensure efficient operation and meet sales goals.
  • Safety and Security: Adhering to company safety and security procedures.
  • Cash Handling and POS Systems: Handling cash transactions and operating point-of-sale systems.
  • Problem Resolution: Addressing customer complaints and concerns, and escalating issues to appropriate supervisors when needed.
  • Administrative Tasks: Performing administrative duties such as inventory management and restocking supplies.
  • Equipment Operation: Operating equipment relevant to the position (e.g., cash registers, food preparation tools).
  • Training: Potentially assisting in the training of new crew members.

Requirements:

  • Reliability: Arriving on time for shifts and completing assigned tasks efficiently.
  • Flexibility: Being able to adapt to different tasks and roles within the team.
  • Communication Skills: Communicating clearly and effectively with customers and team members.
  • Customer Service Skills: Maintaining a positive and professional attitude and resolving customer issues effectively.
  • Teamwork: Working collaboratively with others to achieve common goals.
  • Physical Dexterity: Depending on the role, physical dexterity may be required for tasks like wrapping, chopping, or assembling items.
  • Food Safety: Adhering to all relevant food safety regulations and procedures.

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