Front Office Supervisor

Are you an experienced Front Office professional with a strong background in Travel & Tours coordination, Online Travel Agencies (OTAs), and POS operations?We are looking for a Front Office Supervisor who is not just great with guests, but also understands the business side of hospitality—from handling OTA bookings to coordinating guest tours and managing...

Job Summary:The Front Office Manager is responsible for overseeing the daily operations of the front office department, ensuring a seamless guest experience from arrival to departure. This role requires excellent leadership, guest service, and problem-solving skills, with a strong focus on team coordination and operational efficiency. The FO Manager plays a...

Job Summary: The Front Office Associate is responsible for delivering excellent guest service by managing front desk operations, including guest check-in and check-out, handling reservations, answering inquiries, and coordinating with other departments to ensure a smooth and memorable stay for guests.Key Responsibilities: Greet guests warmly and assist...

Quality Assurance Monitor service quality, presentation, and hospitality standards in line with brand expectations; uphold hygiene, organizational, and professional benchmarks. Team Leadership & Training Supervise front-of-house staff—from hosts to servers—through coaching, mentoring, and team briefings to inspire top-quality performance.Inventory...

Responsibilities Ensure operations of the resort in all aspects flow and run effortlessly. They will be tasked and responsible for completing jobs such as maintenance, light groundskeeping, customer service, light housekeeping, front desk/ administrative services, and other resort functions and tasks.

The Operations Supervisor plays a key role in ensuring the smooth, safe, and sustainable execution of Bearcat Travel's experiences. You will supervise day-to-day frontline operations, lead a dedicated team, build strong ties with local communities, and uphold the highest standards of guest service, safety, marine conservation, and operational reporting,...

We are seeking a proactive and strategic Branch Supervisor to establish and lead our Palawan operations. This role involves setting up branch offices, building local partnerships, recruiting and managing personnel, ensuring operational readiness, and maintaining high service standards. The ideal candidate will be responsible for the ground-up development of...

I. IT Equipment and MaintenanceMaintenance and troubleshooting of IT hardware and software.Performs regular preventive maintenance on computers, printers, and other IT equipment.Supports daily backup checks, system interfaces, and basic server monitoring.Coordinates with suppliers or IT suppliers for hardware/software issues.Documents IT-related activities,...

Key Responsibilities:Handle all reservation inquiries via phone, email, and online booking systems in a courteous and efficient manner.Accurately process guest reservations, modifications, cancellations, and special requests.Welcome guests warmly during check-in and manage check-out processes with efficiency and professionalism.Maintain up-to-date knowledge...

Key Responsibilities:Provide personalized guest services, ensuring discretion and attention to detail at all times.Anticipate guest needs proactively and deliver tailored solutions with professionalism.Assist guests with unpacking, packing, wardrobe management, and in-room dining.Coordinate with Housekeeping, Front Office, and Food & Beverage to ensure...