Customer Service Assistant/Receptionist

3 days ago


San Fernando, Central Luzon, Philippines SM Supermalls (Shopping Center Management Corporation) Full time ₱150,000 - ₱250,000 per year

The Customer Service Assistant will provide knowledgeable and efficient service at the mall reception area to ensure that all tenants, employees, and other relevant stakeholders receives excellent customer experience.

Job Description:


• Process work permits, gate, entry and temporary passes, IDs and other forms requested.


• Receives packages, letters, and memos for distribution to concerned personnel.


• Monitoring submission of reply slips for tenant memos.


• Keep and update telephone numbers, contact persons, operating hours and authorized signatories of tenants.


• Keep and issue Agency Forms.


• Promptly answers telephone calls for the Assistant/Mall Manager, screen inquiries and relay the same to concerned department in the mall.


• Compliance with policies and procedures.


• Ensure cleanliness and orderliness of work area.

Educational Requirement:


• College Graduate of any 4-year course.

Work Location:


• SM City Pampanga


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