FINRA Licensed CSR

4 days ago

Taguig, National Capital Region, Philippines DXC Technology Full time $104,000 - $130,878 per year

Job Description:

Responsibilities:

  • Responsible in taking inbound/outbound calls to assist callers in their queries, questions and be able to resolve client concerns in a timely manner.
  • Display high level of Call Quality addressing customer's needs
  • Answer inbound/outbound calls in a timely and friendly manner
  • Evaluate problems and complaints of the callers and provide proper solutions
  • Respond to the needs of the customers and provide personalized service.

Qualifications:

  • Preferably college graduate of any 4 year course
  • Must have at least a year of experience in call taking and resolving client queries
  • Strong Life insurance product, services and process understanding and background
  • Effective communication skills
  • Friendly, energetic and approachable with a natural flair for great customer service
  • Can do attitude
  • Attention to details
  • A real team player who is keen to wear our brand with pride

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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